• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • Status: New
      New
      G

      Genentech

      Data Science with Real World Data in Pharma

      Skills you'll gain: Pharmaceuticals, Clinical Research, Clinical Trials, Statistical Analysis, Real Time Data, Data Analysis, Statistical Methods, Biostatistics, Data Science, Epidemiology, Health Informatics, Healthcare Industry Knowledge, Data Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Build a Small Simulated Network With Cisco Packet Tracker

      Skills you'll gain: Network Troubleshooting, Network Routers, Network Architecture, Networking Hardware, Network Administration, Local Area Networks, Computer Networking, General Networking, Network Switches, Network Planning And Design, Command-Line Interface

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Create an A/B web page marketing test with Google Optimize

      Skills you'll gain: A/B Testing, Google Analytics, Web Analytics, User Experience, Web Content, Target Audience, Marketing Effectiveness, Goal Setting, Content Development and Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      107 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Azure: create a REST API using NodeJS Serverless Functions

      Skills you'll gain: API Gateway, Serverless Computing, Restful API, Node.JS, Microsoft Azure, Application Programming Interface (API), API Design, Web Services, Cloud Applications

      4.5
      Rating, 4.5 out of 5 stars
      ·
      97 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Customer Service Survey in Microsoft Forms

      Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      30 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • A

      Amazon Ads

      Foundations of Retail Media

      Skills you'll gain: Digital Advertising, Online Advertising, Campaign Management, Paid media, Advertising, Advertising Campaigns, Brand Loyalty, Digital Marketing, Retail Sales, Promotional Strategies, Brand Awareness, Bidding, Performance Analysis, Target Audience

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Gestión del Talento

      Skills you'll gain: Talent Management, Recruitment, Human Resource Strategy, Recruitment Strategies, Employee Retention, Human Resources, Workforce Development, Organizational Strategy, Employee Engagement, Workforce Planning, Succession Planning, Culture Transformation, Organizational Structure, Leadership

      4.9
      Rating, 4.9 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Engineering Genetic Circuits: Design

      Skills you'll gain: Molecular Biology, Electrical Engineering, Chemical and Biomedical Engineering, Engineering Design Process, Systems Design, Bioinformatics, Biochemistry, Research Design, Biology, Computational Logic, Control Systems, Experimentation, Laboratory Experience, Technical Standard, Design Software

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Build a Lean Workflow with Kanban Frameworks in Miro

      Skills you'll gain: Kanban Principles, Agile Methodology, Lean Methodologies, Workflow Management, Business Process, Process Mapping, Process Optimization, Data Visualization, Collaborative Software

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Packt

      Alteryx for Beginners

      Skills you'll gain: Alteryx, Spatial Data Analysis, Spatial Analysis, Data Transformation, Data Cleansing, Data Import/Export, Data Presentation, Data Manipulation, Geographic Information Systems, Data Wrangling, Data Visualization Software, Data Mapping, Data Analysis, Data Integration, Text Mining, File Management

      4.3
      Rating, 4.3 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Project Management and Risk Fundamentals

      Skills you'll gain: Project Risk Management, Stakeholder Management, Risk Management, Risk Analysis, Agile Project Management, Project Management, Agile Methodology, Risk Appetite, User Story, Sprint Retrospectives

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      C++ Data Structures in the STL

      Skills you'll gain: C++ (Programming Language), Data Structures, Data Store, Data Cleansing, Data Import/Export, Data Validation, Data Integrity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      47 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    1…225226227…530

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • Data Science with Real World Data in Pharma: Genentech
    • Build a Small Simulated Network With Cisco Packet Tracker: Coursera Project Network
    • Create an A/B web page marketing test with Google Optimize: Coursera Project Network
    • Azure: create a REST API using NodeJS Serverless Functions: Coursera Project Network
    • Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
    • Foundations of Retail Media: Amazon Ads
    • Gestión del Talento: Universidad de Palermo
    • Engineering Genetic Circuits: Design: University of Colorado Boulder
    • Build a Lean Workflow with Kanban Frameworks in Miro: Coursera Project Network
    • Alteryx for Beginners: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok