• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SAP

      Foundations of Business Analysis

      Skills you'll gain: Stakeholder Management, Business Analysis, Stakeholder Engagement, Business Systems Analysis, Stakeholder Communications, SAP Applications, Systems Analysis, Business Process Modeling, Business Requirements, ChatGPT, Requirements Analysis, Organizational Strategy, Solution Design, Business Strategy, Agile Methodology, Waterfall Methodology, Communication

      4
      Rating, 4 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      AI in Supply Chain Forecasting and Risk Management

      Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Materials Management, Forecasting, Customer Demand Planning, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Business Risk Management, Automation, Risk Management, Warehouse Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Visio for Professionals: Diagrams & Flowchart Design

      Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Organizational Structure, Real Time Data, Data Integration, Process Improvement

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Cybersecurity Strategies for AI-Driven Organizations

      Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Cyber Security Strategy, Data Ethics, Cybersecurity, Penetration Testing, Threat Detection, Vulnerability Assessments, Artificial Intelligence, Data Security, Incident Response, Tensorflow, Risk Management Framework, Data Integrity

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Launch and Post-Launch Management

      Skills you'll gain: Product Lifecycle Management, Product Quality (QA/QC), Quality Assurance, Product Management, Release Management, Sales Strategy, Performance Analysis, Product Development, Product Testing, Promotional Strategies, Marketing Planning, Product Improvement, Product Marketing, Generative AI, Key Performance Indicators (KPIs), Continuous Monitoring, User Feedback, Data-Driven Decision-Making, Cross-Functional Collaboration

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      W

      Whizlabs

      Getting Started with Microsoft Fabric

      Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Pipelines, Data Transformation, Data Analysis, Microsoft Azure, Analytics, Data Warehousing, Data Integration, Data Processing, Data Cleansing, Data Modeling, Dashboard, Data Governance

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Agile Product Owner Level 1 – Certification & Mock Exams

      Skills you'll gain: Agile Product Development, Sprint Retrospectives, Agile Methodology, Jira (Software), Agile Project Management, Sprint Planning, Project Estimation, Backlogs, Project Management Software, Product Requirements, Product Management, User Story, Estimation, ChatGPT, Team Management, Artificial Intelligence, Prioritization, Continuous Improvement Process

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Microsoft Power BI - The Complete Masterclass [2023 EDITION]

      Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Transformation, Data Modeling, Data Visualization Software, Interactive Data Visualization, Statistical Visualization, Data Storytelling, Data Integration, Dashboard, Data Manipulation, Microsoft Excel, Data Import/Export, Pivot Tables And Charts, Business Intelligence, Data Cleansing, Data Security

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      C

      Coursera

      Facebook Insights: Crack the Algorithm

      Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Analysis, Social Media, Drive Engagement, Social Media Strategy, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Stay Ahead of the AI Curve

      Skills you'll gain: Artificial Intelligence, Workforce Development, Strategic Thinking, Digital Transformation, Innovation, Generative AI, Emerging Technologies, Business Solutions, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      211 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Public Health Principles: Systems and Strategies

      Skills you'll gain: Health Policy, Public Health, Public Health and Disease Prevention, Systems Thinking, Program Evaluation, Health Systems, Health Care Administration, Health Equity, Epidemiology, Policy Analysis, Community Health, Media and Communications, Emergency Response

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Adobe

      Course 4: Adobe Commerce Best Practice, Case Study, Careers

      Skills you'll gain: Adobe Experience Manager, Project Implementation, E-Commerce, System Implementation, Business-To-Consumer, Solution Architecture, Project Documentation, Product Management, Order Management, User Requirements Documents, Technical Documentation, Project Management, Customer experience strategy (CX), System Configuration, Quality Assurance, Project Planning, Payment Processing and Collection

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer engagement

    sap customer engagement and discovery
    1…212223…203

    In summary, here are 10 of our most popular customer engagement courses

    • Foundations of Business Analysis: SAP
    • AI in Supply Chain Forecasting and Risk Management: Coursera Instructor Network
    • Visio for Professionals: Diagrams & Flowchart Design: Coursera Instructor Network
    • Cybersecurity Strategies for AI-Driven Organizations: Coursera Instructor Network
    • Product Launch and Post-Launch Management: Microsoft
    • Getting Started with Microsoft Fabric: Whizlabs
    • Agile Product Owner Level 1 – Certification & Mock Exams: Packt
    • Microsoft Power BI - The Complete Masterclass [2023 EDITION]: Packt
    • Facebook Insights: Crack the Algorithm: Coursera
    • Stay Ahead of the AI Curve: Google

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok