• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Success

    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Success Course Catalog

    • G

      Google Cloud

      Transformer Models and BERT Model - 한국어

      Skills you'll gain: Natural Language Processing, Generative AI, Large Language Modeling, Artificial Neural Networks, Artificial Intelligence

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Sales Ops: Automating Workflow Efficiency

      Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Team Success through Cultural Awareness

      Skills you'll gain: Intercultural Competence, Conflict Management, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Team Building, Personal Development, Team Leadership, Self-Awareness, Collaboration, Adaptability, Cultural Responsiveness, Active Listening, Empathy, Professional Development, Cognitive flexibility, Communication, Resilience, Leadership

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Intereses del usuario típico en Facebook

      Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Cloud Deployment

      Skills you'll gain: Cloud Infrastructure, Cloud Computing, Cloud Services, Virtual Machines, Virtualization, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Data Storage Technologies, Containerization, Network Routing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Bending the Curve: Climate Change Solutions 3

      Skills you'll gain: International Relations, Consumer Behaviour, Environmental Policy, Environment, Economics, Corporate Sustainability, Public Policies, Mitigation, Energy and Utilities, Policy Analysis, Environmental Regulations, Community Development

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Accroître l’engagement de votre profil d’entreprise sur IG

      Skills you'll gain: Instagram, Content Performance Analysis, Social Media, Social Media Marketing, Drive Engagement, Performance Metric, Social Media Strategy, Customer Engagement

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Building a Strong Business Foundation

      Skills you'll gain: Business Modeling, Business Planning, Customer Analysis, User Research, Entrepreneurship, Financial Management, Market Research, Marketing Strategies, Business Development, Target Audience, Business Strategy, Email Marketing, Social Media Marketing, Value Propositions, Search Engine Optimization

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Как увеличивать число подписчиков через твиты

      Skills you'll gain: Drive Engagement, Customer Engagement, Social Media Marketing, Social Media Content, Social Media, Social Media Strategy, Brand Awareness, Growth Strategies, Regional Sales

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI in Litigation and Dispute Resolution

      Skills you'll gain: Legal Research, Litigation Support, Mediation, Legal Strategy, Generative AI, Predictive Modeling, Legal Writing, Artificial Intelligence, Document Management, Business Process Automation, Data Ethics, Case Management

      Intermediate · Course · 1 - 4 Weeks

    • H

      H2O.ai

      Data Science and Machine Learning H2O.ai Platforms

      Skills you'll gain: Generative AI, Application Deployment, Data Wrangling, Project Planning, Data Governance, Governance, Exploratory Data Analysis, Applied Machine Learning, Large Language Modeling, Data Visualization, Data-Driven Decision-Making, MLOps (Machine Learning Operations), Data Science, Artificial Intelligence, Predictive Modeling

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Key Skillsets for a Sales Representative

      Skills you'll gain: Sales Process, Sales, Selling Techniques, Sales Strategy, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Overcoming Objections, Relationship Building, Collaboration, Presentations, Negotiation, Problem Solving

      Beginner · Course · 1 - 3 Months

    Customer Success learners also search

    Customer Analytics
    Customer Insights
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…207208209…222

    In summary, here are 10 of our most popular customer success courses

    • Transformer Models and BERT Model - 한국어: Google Cloud
    • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network
    • Team Success through Cultural Awareness: University of Colorado System
    • Intereses del usuario típico en Facebook: Coursera Project Network
    • Cloud Deployment: Packt
    • Bending the Curve: Climate Change Solutions 3: University of California San Diego
    • Accroître l’engagement de votre profil d’entreprise sur IG: Coursera Project Network
    • Building a Strong Business Foundation: Packt
    • Как увеличивать число подписчиков через твиты: Coursera Project Network
    • GenAI in Litigation and Dispute Resolution: Coursera Instructor Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok