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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • U

      University of Illinois Urbana-Champaign

      Negotiating Learner Differences: Towards Productive Diversity in Learning

      Skills you'll gain: Education Software and Technology, Differentiated Instruction, Diversity Awareness, Cultural Diversity, Cultural Responsiveness, Blended Learning, Special Education, Pedagogy, Higher Education, Student-Centred Learning, Instructional Strategies, Social Justice, Diversity Equity and Inclusion Initiatives, Socioeconomics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      28 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      University of Virginia

      Bacterial Bioinformatics

      Skills you'll gain: Bioinformatics, Molecular Biology, Microbiology, Scientific Visualization, Taxonomy, Command-Line Interface, Data Integration, Data Import/Export, Data Storage, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      257 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northeastern University

      Business Application of Machine Learning and Artificial Intelligence in Healthcare

      Skills you'll gain: Health Informatics, Decision Support Systems, Business Intelligence, Business Analytics, Business Process Automation, Predictive Analytics, Data-Driven Decision-Making, Customer experience strategy (CX), Advanced Analytics, Artificial Intelligence and Machine Learning (AI/ML), Process Analysis, Predictive Modeling, Applied Machine Learning, Healthcare Industry Knowledge, Emerging Technologies

      4.4
      Rating, 4.4 out of 5 stars
      ·
      83 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Feedback Loops: How to Give & Receive High-Quality Feedback

      Skills you'll gain: Constructive Feedback, Cooperation, Decision Making, Peer Review, Team Performance Management, Team Building, Team Management, Independent Thinking, Personal Development, Empathy, Team Motivation, Self-Awareness, Solution Delivery, Critical Thinking, Teamwork, Mentorship, Growth Mindedness, Supervision, Collaboration, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Intro to Operating Systems 1: Virtualization

      Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Programming Principles, Application Programming Interface (API)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      157 reviews

      Intermediate · Course · 1 - 4 Weeks

    • T

      The University of Edinburgh

      Philosophy, Science and Religion: Religion and Science

      Skills you'll gain: Discussion Facilitation, Research, Cultural Diversity, Science and Research, Systems Thinking, Anthropology, Physics, Ethical Standards And Conduct, Biology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      199 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Copenhagen

      Data Literacy – What is it and why does it matter?

      Skills you'll gain: Data Literacy, Personally Identifiable Information, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Journalism, Big Data, Information Privacy, Data-Driven Decision-Making, Data Security, Law, Regulation, and Compliance, Algorithms

      4.7
      Rating, 4.7 out of 5 stars
      ·
      179 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Discover the Possibilities

      Skills you'll gain: Generative AI, Business Transformation, Prompt Engineering, Business Process Automation, Business Strategy, Solution Design, Automation, Technology Strategies, ChatGPT, Innovation, Large Language Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Preparing for Your Call Center Customer Service Role

      Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Customer Support, Professionalism, LinkedIn, Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Participatory Approaches in Public Health

      Skills you'll gain: Public Health, Health Equity, Community Health, Diversity Awareness, Health Policy, Epidemiology, Research, Research Methodologies, Program Evaluation, Social Sciences, Cultural Responsiveness, Patient Education and Support, Community Outreach, Surveys, Qualitative Research, Research Design, Data Collection, Interviewing Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      33 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Cybersecurity and the X-Factor

      Skills you'll gain: Cyber Threat Intelligence, Threat Detection, Human Factors (Security), Threat Management, Security Awareness, Cybersecurity, Cyber Risk, Compliance Training, Employee Training, Behavior Management, Insurance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      259 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Well Being & Self Care: for Physical and Mental Health

      Skills you'll gain: Stress Management, Positivity, Personal Care, Mindfulness, Behavioral Health, Personal Development, Productivity, Self-Motivation, Self-Awareness, Mental Health, Resilience, Goal Setting, Activities of Daily Living (ADLs)

      4.9
      Rating, 4.9 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular it support courses

    • Negotiating Learner Differences: Towards Productive Diversity in Learning: University of Illinois Urbana-Champaign
    • Bacterial Bioinformatics: University of Virginia
    • Business Application of Machine Learning and Artificial Intelligence in Healthcare: Northeastern University
    • Feedback Loops: How to Give & Receive High-Quality Feedback: University of Michigan
    • Intro to Operating Systems 1: Virtualization: Codio
    • Philosophy, Science and Religion: Religion and Science: The University of Edinburgh
    • Data Literacy – What is it and why does it matter?: University of Copenhagen
    • GenAI in Business: Discover the Possibilities: University of Michigan
    • Preparing for Your Call Center Customer Service Role: CVS Health
    • Participatory Approaches in Public Health: Imperial College London

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    Modeling (9)
    Social Media Marketing (9)
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