• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • C

      Coursera Project Network

      OpenAI Assistant: Create a Code to UML-Diagram generator

      Skills you'll gain: ChatGPT, Unified Modeling Language, OpenAI, Generative AI, Prompt Engineering, Software Visualization, Software Design Documents, Technical Communication, User Story, Application Programming Interface (API), Software Development

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Lean Product Portfolios: Beyond Value Stream Mapping

      Skills you'll gain: Product Lifecycle Management, Enterprise Architecture, Product Management, Product Strategy, User Research, New Product Development, Scalability, Lean Methodologies, Product Roadmaps, User Centered Design, Product Development, Product Flow Diagram, Growth Strategies, Market Opportunities, Innovation, Market Research, Customer Analysis

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      How to Build a Product Flow Diagram

      Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Process Mapping, Microsoft Visio, Customer experience strategy (CX), User Research, User Feedback

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Social Media as a Marketing Tool in Business Communication

      Skills you'll gain: Social Media, Social Media Strategy, Social Media Campaigns, Social Media Content, Social Media Marketing, Marketing Communications, Target Audience, Media Planning, Digital Media Strategy, Brand Strategy, Strategic Communication, Media Strategy, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Earned Media

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Scrum Fundamentals and Industry Planning Techniques

      Skills you'll gain: Sprint Planning, Sprint Retrospectives, Agile Methodology, Project Estimation, Scaled Agile Framework, Estimation, Agile Project Management, Backlogs, User Story, Dependency Analysis, Capacity Management, Management Reporting, Stakeholder Management, Cross-Functional Collaboration, Team Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Segmenting the Market with Jagdish Sheth

      Skills you'll gain: Target Market, Strategic Marketing, Product Marketing, Marketing Strategy and Techniques, Product Strategy, Market Research, Growth Strategies, Market Analysis, Marketing Psychology, Revenue Management, Promotional Strategies, Competitive Analysis, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Sorumlu Yapay Zeka: Google Cloud ile Yapay Zeka İlkelerinin Uygulanması

      Skills you'll gain: Data Ethics, Artificial Intelligence, Business Ethics, Compliance Training, Organizational Strategy, Regulatory Compliance, Governance, Ethical Standards And Conduct, Google Cloud Platform, Stakeholder Engagement

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      What are GPTs and How can they work for my business?

      Skills you'll gain: ChatGPT, Market Research, OpenAI, Business Process Automation, Financial Forecasting, Market Analysis, Innovation, Generative AI, Strategic Thinking, Supply Chain Management, Business Strategy, Artificial Intelligence, Prompt Engineering, Strategic Decision-Making, Customer Support, Decision Making, Content Creation

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Agile Scrum Master Certification Exam Prep (CSM)

      Skills you'll gain: Team Building, Agile Project Management, Sprint Planning, Backlogs, Team Management, Agile Methodology, Sprint Retrospectives, Project Risk Management, Meeting Facilitation, Stakeholder Engagement, Continuous Improvement Process

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Notion Integrations for Beginners: Manage a Blog Business

      Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Google Docs, Social Media Management, Content Management, Ideation, Customer Insights, Database Management

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of Colorado Boulder

      Teaching for Justice and Inclusivity In Challenging Times

      Skills you'll gain: Diversity Awareness, Teaching, Diversity Equity and Inclusion Initiatives, Pedagogy, Cultural Responsiveness, Instructional Strategies, Cultural Diversity, Advocacy, Social Justice, Parent Communication, Student Engagement, Community Outreach, Cultural Sensitivity, Rapport Building

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Sales Prospecting Mastery with Lemlist: AI-Driven Strategies

      Skills you'll gain: Lead Generation, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, AI Personalization, Sales Development, Performance Analysis, B2B Sales, Marketing Automation, LinkedIn, Email Marketing, Customer Relationship Management (CRM) Software, Prompt Engineering, Content Creation

      Intermediate · Guided Project · Less Than 2 Hours

    Searches related to customer engagement

    sap customer engagement and discovery
    1…180181182…203

    In summary, here are 10 of our most popular customer engagement courses

    • OpenAI Assistant: Create a Code to UML-Diagram generator: Coursera Project Network
    • Lean Product Portfolios: Beyond Value Stream Mapping: University of Maryland, College Park
    • How to Build a Product Flow Diagram: Coursera Instructor Network
    • Social Media as a Marketing Tool in Business Communication: University of Colorado Boulder
    • Scrum Fundamentals and Industry Planning Techniques: Board Infinity
    • Segmenting the Market with Jagdish Sheth: Kennesaw State University
    • Sorumlu Yapay Zeka: Google Cloud ile Yapay Zeka İlkelerinin Uygulanması: Google Cloud
    • What are GPTs and How can they work for my business?: Coursera Instructor Network
    • Agile Scrum Master Certification Exam Prep (CSM): Packt
    • Notion Integrations for Beginners: Manage a Blog Business: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok