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Results for "call center experience"
Microsoft
Skills you'll gain: Microsoft Excel, Excel Formulas, Data Visualization, Spreadsheet Software, Microsoft 365, Productivity Software, Data Import/Export, Data Management
University of Pennsylvania
Skills you'll gain: Optimism, Personal Development, Resilience, Positive Behavior Support, Psychology, Working With Children, Education and Training, Research, Human Development, Creativity
- Status: NewStatus: New AI skills
Skills you'll gain: Photo Editing, Adobe Illustrator, Color Theory, Adobe Photoshop, Adobe Acrobat, Typography, Color Matching, Generative AI, Document Management, Graphic and Visual Design, Visual Design, Design, Graphic Design, Web Content Accessibility Guidelines, Photography, Prompt Engineering, Workflow Management, Productivity Software, Adobe Creative Cloud, Data Ethics
- Status: NewStatus: New AI skills
Skills you'll gain: Content Marketing, Color Theory, Promotional Strategies, Social Media Content, Target Audience, Typography, Color Matching, Digital Marketing, Marketing Communications, Content Creation, Generative AI, Customer experience strategy (CX), Graphic and Visual Design, Social Media Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Effectiveness, Prompt Engineering, Adobe Creative Cloud, Data Ethics
- Status: Free
Duke University
Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Market, Economics, Psychology, Risk Analysis
Skills you'll gain: Media Planning, A/B Testing, Marketing Budgets, Key Performance Indicators (KPIs), Marketing Analytics, Marketing Effectiveness, Performance Measurement, Data Visualization, Google Analytics, Google Ads, Return On Investment, Spreadsheet Software, Data Presentation, Web Analytics, Online Advertising, Digital Marketing, Pivot Tables And Charts, Stakeholder Communications, Data Analysis
University of California, Davis
Skills you'll gain: Peer Review, Language Learning, Spanish Language, Grammar, Oral Expression, Oral Comprehension, Vocabulary, Culture, Writing, Writing and Editing, Research, Literacy
Microsoft
Skills you'll gain: Microsoft Word, Microsoft 365, Productivity Software, Proofreading, Document Management, Technical Documentation, Microsoft Windows, Presentations, Writing, Editing, Data Entry, Data Visualization, Grammar
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Negotiation, Vendor Management, Contract Negotiation, Request For Quotation (RFQ), Stakeholder Management, Contract Management, Purchasing, Market Analysis, Supply Management, Request for Proposal, Competitive Analysis, Risk Management, Supply Chain Management, Strategic Partnership, Business Ethics
Skills you'll gain: Software Development Life Cycle, Development Environment, Software Engineering, Software Development Tools, Software Architecture, Software Design, Programming Principles, Unified Modeling Language, Agile Methodology, Software Development, Scrum (Software Development), Cloud Development, Integrated Development Environments, Back-End Web Development, Front-End Web Development, Python Programming
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Stanford University
Skills you'll gain: Healthcare Ethics, Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Health Care, Health Care Administration, Health Care Procedure and Regulation, Medicare, Health Policy, Medical Billing and Coding, Continuous Quality Improvement (CQI), Hospital Medicine
In summary, here are 10 of our most popular call center experience courses
- Work Smarter with Microsoft Excel: Microsoft
- Positive Psychology: Martin E. P. Seligman’s Visionary Science: University of Pennsylvania
- Adobe Graphic Designer: Adobe
- Adobe Marketing Specialist: Adobe
- Behavioral Finance: Duke University
- Assess for Success: Marketing Analytics and Measurement: Google
- Learn Spanish: Basic Spanish Vocabulary: University of California, Davis
- Work Smarter with Microsoft Word: Microsoft
- Global Procurement and Sourcing: Rutgers the State University of New Jersey
- Introduction to Software Engineering: IBM