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    • Conflict Management

    Conflict Management Courses Online

    Explore conflict management strategies for resolving disputes. Learn to mediate conflicts, negotiate solutions, and maintain positive relationships.

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    Explore the Conflict Management Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps, Cloud, and Agile Foundations

      Skills you'll gain: Agile Software Development, Cloud Computing Architecture, Cloud Services, Agile Methodology, DevOps, Kanban Principles, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Agile Project Management, Cloud-Native Computing, User Story, Sprint Retrospectives, CI/CD, Test Driven Development (TDD), Scrum (Software Development)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Human Resources (HR) Professionals

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, HR Tech, Human Resources Software, Human Resources Management and Planning, OpenAI, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Employee Engagement, Content Creation, Recruitment, Performance Appraisal, Employee Onboarding, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.7K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Data Engineers

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Database Design, Data Pipelines, Query Languages, Extract, Transform, Load, OpenAI, Snowflake Schema, Star Schema, Data Warehousing, Data Ethics, Data Infrastructure, Data Architecture, Data Mining, Large Language Modeling, Data Synthesis, Artificial Intelligence, Program Development, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.7K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      High Performance Collaboration: Leadership, Teamwork, and Negotiation

      Skills you'll gain: Leadership, Negotiation, Organizational Leadership, Teamwork, Leadership Development, Leadership and Management, Team Management, Team Building, Collaboration, Professional Development, Employee Coaching, Personal Development, Emotional Intelligence, Decision Making, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Automation

      Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, Generative AI, Document Management, Data Synthesis, Image Analysis, Data Capture, Artificial Intelligence, OpenAI, Large Language Modeling, Data Analysis, Organizational Skills, Risk Management Framework, Computer Vision, Microsoft Excel

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Agentic AI and AI Agents for Leaders

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Workflow Management, Agentic systems, Productivity, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Business Process Automation, OpenAI, Personalized Service, Large Language Modeling, Automation, Business Transformation, Expense Management, Creative Thinking, Ingenuity, Technology Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Prompt Engineering

      Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, Document Management, Generative AI, Artificial Intelligence, Large Language Modeling, Risk Management Framework, Microsoft Excel, Creative Thinking, Ingenuity, Brainstorming, Problem Solving, Data Ethics, Data Analysis, Information Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.6K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Leadership & Strategy

      Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Succession Planning, Productivity, Business Writing, Generative AI, Leadership, Meeting Facilitation, Organizational Leadership, Artificial Intelligence, Large Language Modeling, Business Leadership, Proposal Writing, Communication, Risk Management Framework, Creative Thinking, Human Resource Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.6K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Software Development Life Cycle, Computing Platforms, Cloud Computing Architecture, Cloud Services, Peripheral Devices, Cybersecurity, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Applications, Network Troubleshooting, Encryption, Data Storage, Cyber Attacks, Technical Support, Networking Hardware, Computer Hardware, Information Technology, Cloud Computing, Databases

      4.7
      Rating, 4.7 out of 5 stars
      ·
      10K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT: Master Free AI Tools to Supercharge Productivity

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Productivity, AI Personalization, OpenAI, Artificial Intelligence, Personalized Service, Large Language Modeling, Expense Management, Creative Thinking, Ingenuity, Productivity Software, Brainstorming, Travel Arrangements, Innovation, Scenario Testing, Problem Solving, Application Development, Data Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Data Analyst

      Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Data Synthesis, Microsoft Excel, Productivity, Infographics, Document Management, SQL, Generative AI, Artificial Intelligence, Data Visualization, Data Cleansing, Large Language Modeling, Data Import/Export, Statistical Reporting, Data Integration, Data Transformation, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Assistants

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Ideation, Verification And Validation, Data Validation, Productivity, AI Personalization, OpenAI, Artificial Intelligence, Personalized Service, Large Language Modeling, Risk Management Framework, Expense Management, Creative Thinking, Ingenuity, Productivity Software, Brainstorming, Data Ethics, Travel Arrangements

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.5K reviews

      Beginner · Specialization · 1 - 3 Months

    Conflict Management learners also search

    Conflict Resolution
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    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Brand Management
    Change Management
    1…171819…689

    In summary, here are 10 of our most popular conflict management courses

    • DevOps, Cloud, and Agile Foundations: IBM
    • Generative AI for Human Resources (HR) Professionals: IBM
    • Generative AI for Data Engineers: IBM
    • High Performance Collaboration: Leadership, Teamwork, and Negotiation: Northwestern University
    • Generative AI Automation: Vanderbilt University
    • Agentic AI and AI Agents for Leaders: Vanderbilt University
    • Prompt Engineering: Vanderbilt University
    • Generative AI Leadership & Strategy: Vanderbilt University
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • ChatGPT: Master Free AI Tools to Supercharge Productivity: Vanderbilt University

    Frequently Asked Questions about Conflict Management

    "Conflict management involves using certain strategies and techniques to resolve disagreements. Conflict management is used to prevent and address disputes that arise between organizations and within organizations, but it can be applied to personal relationships as well.

    There are five styles of conflict management. Collaborating involves looking for a solution that appeases everyone involved. Avoiding is a style that aims to postpone addressing the issue. Competing is when both parties aim to get what they want, regardless of the damage to the relationship. Compromising is when parties look for a mutually acceptable outcome, even if they both have to give up something in the process. Accommodating is when one party sacrifices their own desires for the sake of peace."‎

    "After you master conflict management, you can work as a mediator or arbitrator. Both jobs aim to resolve disputes between multiple parties, but they do so in different ways. An arbitrator listens to both sides of an argument, weighs the evidence, and then declares a solution. The process is similar to a judge reaching a conclusion after listening to a court case.

    Unlike an arbitrator, a mediator doesn't declare a winning party. A mediator simply acts as a neutral third party and helps the multiple parties reach an agreement. The mediation process is less formal than arbitration, but the result is typically something that's mutually beneficial for all parties.

    Conflict management skills are also generally useful in any job that requires working with a team. You can use your knowledge to settle an argument between coworkers or diffuse tension with a client."‎

    Online courses on conflict management will introduce you to various types of conflicts and ways to resolve them. Lessons will focus on topics ranging from negotiation skills and creative problem solving to emotional intelligence and leadership training. Online courses offer flexibility. Instructors give you access to video lectures and reading material, and then you can work through the course in your own time.‎

    Online Conflict Management courses offer a convenient and flexible way to enhance your knowledge or learn new Conflict Management skills. Choose from a wide range of Conflict Management courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Conflict Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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