• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Formwork Practices

      Skills you'll gain: Construction, Construction Management, Construction Engineering, Construction Estimating, Cost Estimation, Architecture and Construction, Structural Engineering, Engineering Practices, Commercial Construction, Building Codes, Assembly Drawing, Structural Analysis, Engineering Calculations, Engineering Drawings, Blueprint Reading, Safety Assurance

      Intermediate · Course · 1 - 3 Months

    • N

      National Taiwan University

      農企業管理學 (Agribusiness Management)

      Skills you'll gain: Financial Management, Production Management, Economics, Capital Budgeting, Business Management, Marketing, Marketing Strategies, Advertising, Business Economics, Consumer Behaviour, Supply Chain Management, Market Research, Decision Making

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Solid Waste Collection, Storage and Transportation

      Skills you'll gain: Waste Minimization, Environmental Engineering, Civil Engineering, Environmental Regulations, Environmental Resource Management, Environmental Laws, Environmental Policy, Transportation Operations, Environmental Monitoring, Estimation, Internet Of Things, Network Routing, Emerging Technologies

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Effective Strategies for Improving Employee Retention 

      Skills you'll gain: Employee Retention, Employee Engagement, Employee Training, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Compensation and Benefits, Telecommuting, Workforce Management, Constructive Feedback, Virtual Teams, Mental Health Diseases and Disorders

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of California, Davis

      ‏SQL لعلوم البيانات

      Skills you'll gain: SQL, Data Manipulation, Data Analysis, Business Analytics, Query Languages, Databases, Relational Databases, Data Management, Data Modeling, Data Integration

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Sustainable Business Strategies

      Skills you'll gain: Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Business Reporting, Environmental Management Systems, Business Transformation, Business Management, Business Strategies, Business Operations, Operational Efficiency, Supply Chain, Supplier Performance Management, Risk Mitigation, Governance, Environmental Policy, Key Performance Indicators (KPIs)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Social Media and Influencer Marketing

      Skills you'll gain: Social Media Campaigns, AI Personalization, Social Media Marketing, Generative AI, Trend Analysis, Social Media, Canva (Software), Instagram, Social Media Content, Social Media Strategy, Market Trend, Content Creation, TikTok, Drive Engagement, ChatGPT, Prompt Engineering, Marketing, Automation, Customer Engagement, Artificial Intelligence

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Certified Blockchain Security Professional (CBSP) Exam Prep

      Skills you'll gain: Cryptographic Protocols, Blockchain, Cryptography, Encryption, Business Continuity, Application Security, Disaster Recovery, Data Management, Digital Assets, Security Management, Threat Modeling, Vulnerability Assessments, Cybersecurity, Regulatory Compliance, Enterprise Security, Network Security, Data Security, Information Systems Security, Secure Coding, Key Management

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Otimizando o Marketing Digital

      Skills you'll gain: Advertising Campaigns, Consumer Behaviour, Digital Marketing, Marketing Strategies, Marketing Effectiveness, Return On Investment, Media Planning, Performance Reporting, Customer Insights, Marketing Analytics, Customer experience improvement, Marketing Budgets, Customer Engagement, Marketing Communications, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • D

      Duke University

      End to End LLMs with Azure

      Skills you'll gain: Microsoft Azure, Large Language Modeling, OpenAI, Application Deployment, Generative AI, Cloud API, Software Architecture, Application Programming Interface (API), Python Programming, GitHub, Automation

      Intermediate · Course · 1 - 4 Weeks

    • S

      SAS

      Four Rare Machine Learning Skills All Data Scientists Need

      Skills you'll gain: Predictive Modeling, Predictive Analytics, Marketing Analytics, Statistical Machine Learning, Machine Learning, Data Science, Applied Machine Learning, Statistical Analysis, Customer Retention, Technical Communication

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      O

      O.P. Jindal Global University

      Predictive Analytics and Forecasting

      Skills you'll gain: Predictive Analytics, Dimensionality Reduction, Regression Analysis, Data Mining, Data Processing, Business Analytics, Data-Driven Decision-Making, Forecasting, Statistical Analysis, Demand Planning, Classification And Regression Tree (CART), Customer Analysis, Data Cleansing, Market Analysis, Supervised Learning, Machine Learning Algorithms, Unsupervised Learning

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…168169170…247

    In summary, here are 10 of our most popular customer insights courses

    • Formwork Practices: L&T EduTech
    • 農企業管理學 (Agribusiness Management): National Taiwan University
    • Solid Waste Collection, Storage and Transportation: L&T EduTech
    • Effective Strategies for Improving Employee Retention : Coursera Instructor Network
    • ‏SQL لعلوم البيانات: University of California, Davis
    • Sustainable Business Strategies: Coursera Instructor Network
    • GenAI for Social Media and Influencer Marketing: Coursera Instructor Network
    • Certified Blockchain Security Professional (CBSP) Exam Prep: SkillUp EdTech
    • Otimizando o Marketing Digital: Fundação Instituto de Administração
    • End to End LLMs with Azure: Duke University

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok