Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Sample Size Determination, Statistical Hypothesis Testing, Statistical Methods, Quantitative Research, Statistical Analysis, Probability & Statistics, Statistical Inference, Statistics, Probability Distribution, Data Analysis, Research Design, Psychology

Skills you'll gain: Git (Version Control System), Selenium (Software), Version Control, GitHub, Jenkins, Continuous Integration, CI/CD, Test Automation, Browser Compatibility, Software Testing, Test Data, Java, SQL, MySQL

Skills you'll gain: Prometheus (Software), Kubernetes, CI/CD, DevOps, Continuous Deployment, Application Deployment, Containerization, YAML, Configuration Management, Command-Line Interface

Skills you'll gain: Digital Transformation, Google Cloud Platform, Big Data, Looker (Software), Cloud Computing, Machine Learning, Analytics, Data Management, Data Lakes, Unstructured Data, Innovation, Business Intelligence, Data-Driven Decision-Making, Customer experience improvement, Artificial Intelligence

Skills you'll gain: Site Reliability Engineering, Incident Management, System Monitoring, Network Monitoring, Prometheus (Software), Google Cloud Platform, Application Performance Management, Continuous Monitoring, Kubernetes, Security Information and Event Management (SIEM), Service Level, Firewall, Debugging

Skills you'll gain: Kanban Principles, Workflow Management, Lean Methodologies, Agile Methodology, Process Improvement, Process Optimization, Project Management, Continuous Improvement Process, Waste Minimization, Organizational Effectiveness

Skills you'll gain: Technology Strategies, Technology Roadmaps, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Digital Transformation, Insurance, Data Ethics, Business Process Automation, Change Management, Customer Service, AI Personalization, Automation, Operational Efficiency, Risk Analysis

Skills you'll gain: Usability Testing, Usability, User Acceptance Testing (UAT), Software Testing, Test Planning, UI/UX Research, Quality Assurance, Software Quality (SQA/SQC), Verification And Validation, Human Centered Design, Technical Communication, Risk Management Framework

Skills you'll gain: Software Development Methodologies, Systems Development Life Cycle, Software Engineering, Software Development, Requirements Analysis, Usability, Human Centered Design, User Research, Software Design, User Experience Design, UI/UX Research, Software Development Tools, Application Development, Artificial Intelligence, Generative AI

Skills you'll gain: Generative AI, Data Ethics, Prompt Engineering, Innovation, Data Modeling, Data Quality, Data Science, Data Processing, Automation, Predictive Modeling

Skills you'll gain: Continuous Deployment, Application Deployment, CI/CD, Kubernetes, Version Control, Git (Version Control System), Containerization, Google Cloud Platform