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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Explanation of Service Value System & its Components

      Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation

      5
      Rating, 5 out of 5 stars
      ·
      30 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Market Research and Competitive Analysis

      Skills you'll gain: Competitive Analysis, Market Research, Persona Development, Market Analysis, Market Opportunities, Business Research, Consumer Behaviour, Target Market, Customer Insights, Data-Driven Decision-Making, Product Development, Product Strategy, Data Analysis, AI Personalization, Innovation, Regulatory Compliance

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Financial & Technical Skills for Business Success

      Skills you'll gain: Financial Statement Analysis, Blogs, Spreadsheet Software, Income Statement, Data Visualization, Excel Formulas, Financial Accounting, Balance Sheet, Data Analysis, Microsoft Excel, Cash Flows, Registration, Web Servers, Content Creation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Salesforce Certified AI Associate Certification

      Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics, Customer Engagement

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Skills for a Modern Entrepreneur or Business Owner

      Skills you'll gain: Presentations, Financial Statement Analysis, Business Modeling, Blogs, Professional Development, Public Speaking, Spreadsheet Software, Business Planning, Customer Analysis, Professional Networking, Income Statement, Data Visualization, Personal Development, Excel Formulas, User Research, Financial Accounting, Balance Sheet, Entrepreneurship, Financial Management, Communication

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Impactful Workplace Communication for Career Launch

      Skills you'll gain: Business Writing, Active Listening, Oral Expression, Public Speaking, Presentations, Communication, Verbal Communication Skills, Business Communication, Interpersonal Communications, Self-Awareness, Writing, Professional Development, Professional Networking, Teamwork, Conflict Management, Non-Verbal Communication, Goal Setting, Branding

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Fundamentals of Management: Leading Teams to Success

      Skills you'll gain: Delegation Skills, Trustworthiness, Team Leadership, Leadership and Management, Employee Onboarding, Leadership, Team Motivation, Employee Performance Management, Meeting Facilitation, Constructive Feedback, Continuous Improvement Process, Productivity, Coaching, Empathy, Goal Setting, Emotional Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Get Ready to Sell: Guided Projects and Portfolio Development

      Skills you'll gain: Sales Process, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Customer Relationship Management, Interviewing Skills, Prospecting and Qualification, Portfolio Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      Z

      Zoho Corporation

      Getting Started with Zoho CRM for Sales Reps

      Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Sales Operations, Sales Pipelines, Workflow Management, Business Process Automation, Lead Generation

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Sequences, Time Series and Prediction

      Skills you'll gain: Tensorflow, Time Series Analysis and Forecasting, Deep Learning, Predictive Modeling, Artificial Neural Networks, Machine Learning Methods, Data Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.1K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Instagram Insights: Crack the Algorithm

      Skills you'll gain: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Content Strategy, Social Media Strategy, Digital Media Strategy, Customer Engagement

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Strategy and Roadmapping

      Skills you'll gain: Product Roadmaps, Product Strategy, User Story, Agile Product Development, Product Management, Stakeholder Management, Product Requirements, New Product Development, Product Lifecycle Management, Product Development, User Requirements Documents, Project Management, Innovation, Technology Strategies, Change Management, Cloud Platforms, Market Research, Prioritization

      Beginner · Course · 1 - 3 Months

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    1…161718…222

    In summary, here are 10 of our most popular customer success courses

    • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
    • Market Research and Competitive Analysis: Microsoft
    • Financial & Technical Skills for Business Success: Packt
    • Salesforce Certified AI Associate Certification: Packt
    • Skills for a Modern Entrepreneur or Business Owner: Packt
    • Impactful Workplace Communication for Career Launch: Board Infinity
    • Fundamentals of Management: Leading Teams to Success: Coursera Instructor Network
    • Get Ready to Sell: Guided Projects and Portfolio Development: Zoho Corporation
    • Getting Started with Zoho CRM for Sales Reps: Zoho Corporation
    • Sequences, Time Series and Prediction: DeepLearning.AI

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