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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Instructor Network

      Introduction to Market Research

      Skills you'll gain: Market Research, Analytical Skills, Data Collection, Data-Driven Decision-Making, Market Analysis, Marketing, Business Research, Quantitative Research, Data Analysis, Customer Insights, Market Trend, Consumer Behaviour, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      42 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Java Programming for Beginners

      Skills you'll gain: Java Programming, Java, Development Environment, Programming Principles, Data Structures, Integrated Development Environments, Object Oriented Programming (OOP), Computer Programming

      5
      Rating, 5 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Hôtel “De l'étoile” - a hotel in crisis?

      Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Demand Planning, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Brand Management, Market Analysis, Sales Management, Profit and Loss (P&L) Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      106 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Machine Learning in Retail

      Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Pandas (Python Package), Jupyter, Matplotlib

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Word Processing Applications: Word

      Skills you'll gain: Collaborative Software, Google Docs, Microsoft Word, Document Management, Productivity Software, Office Administration, Editing, Writing and Editing, Microsoft 365

      4.7
      Rating, 4.7 out of 5 stars
      ·
      89 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Foundations of Red Hat Cloud-native Development

      Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, Docker (Software), Cloud Development, Application Deployment, Continuous Deployment, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      153 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Agile Project: Product Prototype Touchpoint Analysis in Miro

      Skills you'll gain: Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Methodology, Agile Project Management, Persona Development, Prototyping, User Experience, User Story, Product Development, User Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • T

      The University of Sydney

      Introduction to Advanced Calculus

      Skills you'll gain: Advanced Mathematics, Integral Calculus, Calculus, Mathematical Theory & Analysis, Differential Equations, Applied Mathematics, Engineering Calculations, Mathematical Modeling, Linear Algebra, Physics, Derivatives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Intro to Operating Systems 1: Virtualization

      Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Programming Principles, Application Programming Interface (API)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      157 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Università Bocconi

      Management of International Development: Towards Agenda 2030

      Skills you'll gain: Human Capital, Governance, International Relations, Human Resources, Cultural Diversity, Economic Development, Organizational Strategy, Policy Development, Strategic Decision-Making, Stakeholder Management, Finance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      206 reviews

      Mixed · Course · 1 - 3 Months

    • S

      S.P. Jain Institute of Management and Research

      Strategic Brand Management

      Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Product Lifecycle Management, Strategic Marketing, Marketing Management, Integrated Marketing Communications, Market Share, Value Propositions, Portfolio Management, Competitive Analysis, Business Metrics, Consumer Behaviour, Storytelling

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Python for Finance: Beta and Capital Asset Pricing Model

      Skills you'll gain: Portfolio Management, Plotly, Data Visualization, Investment Management, Financial Analysis, Statistical Analysis, Financial Data, Risk Modeling, Market Data, Finance, Equities, Data Analysis, Pandas (Python Package), Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      46 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • Introduction to Market Research: Coursera Instructor Network
    • Java Programming for Beginners: IBM
    • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School
    • Machine Learning in Retail: Coursera Project Network
    • Get Started with Word Processing Applications: Word: SkillUp EdTech
    • Foundations of Red Hat Cloud-native Development: Red Hat
    • Agile Project: Product Prototype Touchpoint Analysis in Miro: Coursera Project Network
    • Introduction to Advanced Calculus: The University of Sydney
    • Intro to Operating Systems 1: Virtualization: Codio
    • Management of International Development: Towards Agenda 2030: Università Bocconi

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