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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • C

      Coursera Project Network

      Harnessing HubSpot AI: Intelligent Marketing Success

      Skills you'll gain: Blogs, Content Marketing, Content Creation, HubSpot CRM, Marketing Strategies, Customer Analysis, AI Personalization, MarTech, Marketing Automation, Customer Engagement, Email Marketing, Marketing Effectiveness, Digital Content

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Best Practices for Marketing with Facebook Messenger

      Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Project Network

      Wireshark for Packet Capture: Analyze web traffic

      Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Network Security

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Advanced Probability and Statistical Methods

      Skills you'll gain: Regression Analysis, Statistical Hypothesis Testing, Statistical Analysis, Probability & Statistics, Statistical Methods, Probability Distribution, Data Analysis, Markov Model, Data Science, Statistical Modeling, Statistics, Statistical Inference, Probability, R Programming, Applied Mathematics

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Modeling Data in the Tidyverse

      Skills you'll gain: Statistical Modeling, Exploratory Data Analysis, R Programming, Predictive Modeling, Sampling (Statistics), Statistical Hypothesis Testing, Tidyverse (R Package), Data Analysis, Data Modeling, Regression Analysis, Data Science, Classification And Regression Tree (CART), Statistical Inference, Predictive Analytics, Statistical Analysis, Rmarkdown, Probability & Statistics, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Introduction to Prompt Injection Vulnerabilities

      Skills you'll gain: Large Language Modeling, Cybersecurity, Prompt Engineering, Cyber Security Strategy, Cyber Attacks, Threat Modeling, Risk Analysis, Application Security, Vulnerability Assessments, Network Security, Risk Mitigation, Natural Language Processing

      4.1
      Rating, 4.1 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      Dubai College of Tourism

      Menu Design for Dubai Hospitality

      Skills you'll gain: Price Negotiation, Merchandising, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Design, Performance Analysis, Copywriting

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Bridging Data and Practice for Personalized Nutrition

      Skills you'll gain: AI Personalization, Nutrition and Diet, Personalized Service, Clinical Nutrition, Precision Medicine, Data Ethics, Data Collection, Company, Product, and Service Knowledge, General Medical Tests and Procedures, Health Informatics, Patient Education And Counseling, Clinical Research, Healthcare Ethics, Health Technology, Consumer Behaviour, Artificial Intelligence, Continuous Monitoring

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Sensory Science: Conducting Tests

      Skills you'll gain: Experimentation, Product Testing, Laboratory Experience, Research Design, Consumer Behaviour, Target Market, Data Collection, Data Analysis, Recruitment, Technical Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      Function-Calling and Data Extraction with LLMs

      Skills you'll gain: Large Language Modeling, Unstructured Data, SQL, Text Mining, Web Services, Prompt Engineering, Application Development, Generative AI, Application Programming Interface (API), Data Processing, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Generative AI with Vertex AI: Build a customer chatbot

      Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), Large Language Modeling, Generative AI, Natural Language Processing, Data Processing, Jupyter

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • L

      LearnKartS

      Tableau for Data Visualization and Analysis

      Skills you'll gain: Tableau Software, Forecasting, Data Visualization Software, Dashboard, Interactive Data Visualization, Data Storytelling, Time Series Analysis and Forecasting, Trend Analysis, Data Modeling, Exploratory Data Analysis, Data Analysis, Geospatial Mapping, Data Integration, Systems Integration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…153154155…246

    In summary, here are 10 of our most popular customer insights courses

    • Harnessing HubSpot AI: Intelligent Marketing Success: Coursera Project Network
    • Best Practices for Marketing with Facebook Messenger: Coursera Project Network
    • Wireshark for Packet Capture: Analyze web traffic: Coursera Project Network
    • Advanced Probability and Statistical Methods: Johns Hopkins University
    • Modeling Data in the Tidyverse: Johns Hopkins University
    • Introduction to Prompt Injection Vulnerabilities: Coursera Instructor Network
    • Menu Design for Dubai Hospitality: Dubai College of Tourism
    • Bridging Data and Practice for Personalized Nutrition: University of Illinois Urbana-Champaign
    • Sensory Science: Conducting Tests: University of California, Davis
    • Function-Calling and Data Extraction with LLMs: DeepLearning.AI

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