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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Launch Strategy: 5 Steps to Capstone Experience

      Skills you'll gain: Customer Acquisition Management, Business Planning, Entrepreneurship, Business Modeling, Resource Management, Sales Strategy, Plan Execution, New Business Development, Business Strategy, Customer Engagement, Go To Market Strategy, Marketing, Innovation, Fundraising and Crowdsourcing, Budgeting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      129 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      X

      Xi'an Jiaotong University

      Lecture Series for Preventing and Controlling COVID-19

      Skills you'll gain: Infectious Diseases, Infection Control, Epidemiology, Public Health and Disease Prevention, Preventative Care, Public Health, Intensive Care Medicine, Patient Treatment, Patient Evaluation, Mental Health, Laboratory Testing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      356 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Marketing Automation with AI and HubSpot: Plan to Execution

      Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, ChatGPT, Dashboard, MarTech, Generative AI Agents, Email Marketing, Marketing Strategies, Workflow Management, Campaign Management, Marketing Analytics, Customer Engagement, Data-Driven Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      Utrecht University

      Unravelling solutions for Future Food problems

      Skills you'll gain: Nutrition and Diet, Food and Beverage, Socioeconomics, Behavioral Health, Economics, Policy, and Social Studies, Health Disparities, Environment and Resource Management, Innovation, Psychology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      150 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Transformation in the Cloud

      Skills you'll gain: Data Pipelines, Data Cleansing, Data Governance, Data Transformation, Cloud Security, Data Visualization, Extract, Transform, Load, Data Integration, Data Processing, Data Management, Data Migration, Data Collection, Cloud Computing, Cloud Storage, Data Analysis, SQL

      4.5
      Rating, 4.5 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Neuroscience of Leading High-Performance Teams

      Skills you'll gain: Organizational Leadership, Team Motivation, Team Leadership, Initiative and Leadership, Leadership, Strategic Leadership, Team Management, Team Performance Management, Leadership and Management, Team Building, Drive Engagement, Storytelling, Employee Coaching, Team Oriented, Industrial and Organizational Psychology, Goal Setting, Employee Engagement, Influencing, Cross-Functional Collaboration, Neurology

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Web Application Security Testing with OWASP ZAP

      Skills you'll gain: Open Web Application Security Project (OWASP), Vulnerability Scanning, Proxy Servers, Security Testing, Penetration Testing, Vulnerability Assessments, Application Security, Vulnerability Management, Web Scraping, Web Applications

      4.3
      Rating, 4.3 out of 5 stars
      ·
      287 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      McMaster University

      Finance for Everyone: Debt

      Skills you'll gain: Financial Policy, Finance, Loans, Credit Risk, General Finance, Fiscal Management, Corporate Finance, Financial Planning, Financial Analysis, Behavioral Economics, Economics, Economic Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      138 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Market Research Analysts

      Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Customer Analysis, Generative AI, Marketing Analytics, Market Trend, Persona Development, Trend Analysis, ChatGPT, Analytics, OpenAI, Data Analysis, Forecasting, Ethical Standards And Conduct

      4.4
      Rating, 4.4 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Get Started with Android App Development

      Skills you'll gain: Android Studio, Android Development, Android (Operating System), Mobile Development, Application Development, User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, Interaction Design, Usability, Development Environment, Development Testing, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      FEM - Linear, Nonlinear Analysis & Post-Processing

      Skills you'll gain: Finite Element Methods, Engineering Analysis, Simulation and Simulation Software, Engineering Calculations, Mathematical Modeling, Structural Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      181 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Marketing Design with Easil

      Skills you'll gain: Marketing Design, Social Media Marketing, Marketing Materials, Social Media Campaigns, Marketing, Content Creation, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Brand Loyalty, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      198 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    1…153154155…403

    In summary, here are 10 of our most popular customer experience courses

    • Launch Strategy: 5 Steps to Capstone Experience: Michigan State University
    • Lecture Series for Preventing and Controlling COVID-19: Xi'an Jiaotong University
    • Marketing Automation with AI and HubSpot: Plan to Execution: Coursera Project Network
    • Unravelling solutions for Future Food problems: Utrecht University
    • Data Transformation in the Cloud: Google Cloud
    • The Neuroscience of Leading High-Performance Teams: University of Colorado Boulder
    • Web Application Security Testing with OWASP ZAP: Coursera Project Network
    • Finance for Everyone: Debt: McMaster University
    • GenAI for Market Research Analysts: Coursera Instructor Network
    • Get Started with Android App Development: SkillUp EdTech

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