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    Results for "customer engagement"

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)

      Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Salesforce Design Mastery: CRM Customization

      Skills you'll gain: Salesforce, Salesforce Development, Force.com, Customer Relationship Management, Data Security, Secure Coding, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Packaging Design for the Circular Economy

      Skills you'll gain: Packaging and Labeling, Waste Minimization, Corporate Sustainability, Reverse Logistics, Logistics, Sustainability Reporting, Material Handling, Product Development, Product Design, Design, Environment and Resource Management, Consumer Behaviour, Innovation, Manufacturing Processes

      Build toward a degree

      Intermediate · Course · 1 - 3 Months

    • U

      University of Virginia

      Approche agile et design thinking

      Skills you'll gain: User Story, Agile Product Development, Design Thinking, Agile Methodology, Product Development, User Research, Persona Development, Usability Testing, Team Building, User Centered Design, Value Propositions, Innovation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Education on climate change, energy and ecological footprint

      Skills you'll gain: Energy and Utilities, Environmental Issue, Collaboration, Environmental Science, Environment, Teamwork, Environmental Resource Management, Education and Training, Mitigation, Self-Awareness, Student Engagement, Systems Thinking

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Meta Ads Manager for Beginners: GenAI Feature Integration

      Skills you'll gain: Digital Advertising, Campaign Management, Advertising Campaigns, Marketing, Social Media Campaigns, Marketing Management, Generative AI Agents, Budget Management, Target Audience

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos de Inteligência Artifical em Marketing

      Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, MarTech, Data-Driven Decision-Making, Predictive Analytics, Digital Marketing, Machine Learning, Innovation, Trend Analysis, Brand Management, Deep Learning, Artificial Intelligence, Artificial Neural Networks

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      O

      O.P. Jindal Global University

      Unsupervised Learning and Its Applications in Marketing

      Skills you'll gain: Anomaly Detection, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Marketing Analytics, Data Mining, Customer Insights, Applied Machine Learning, Machine Learning Algorithms, Machine Learning Methods, Scikit Learn (Machine Learning Library), Marketing, Unstructured Data, Statistical Machine Learning, Target Audience, Python Programming, Market Analysis, Exploratory Data Analysis, Data-Driven Decision-Making, Algorithms

      Beginner · Course · 1 - 3 Months

    • S

      Starweaver

      Robotics Process Automation for Smart Manufacturing

      Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Manufacturing Processes, Manufacturing Operations, Key Performance Indicators (KPIs), Internet Of Things, Systems Integration, Scalability, UI Components, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      AI in Supply Chain Forecasting and Risk Management

      Skills you'll gain: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Materials Management, Forecasting, Customer Demand Planning, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Business Risk Management, Automation, Risk Management, Warehouse Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Setup Facebook Messenger for a Business

      Skills you'll gain: Facebook, Social Media, Social Media Management, Social Media Marketing, Customer Communications Management, Business Correspondence, Drive Engagement

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Columbia University

      Digital Case Method

      Skills you'll gain: Adobe Premiere, Video Editing, Video Production, Storyboarding, Course Development, Developing Training Materials, Education Software and Technology, Photography, Storytelling, Content Creation, Multimedia, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer engagement

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    In summary, here are 10 of our most popular customer engagement courses

    • Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP): Amazon Web Services
    • Salesforce Design Mastery: CRM Customization: Coursera Instructor Network
    • Packaging Design for the Circular Economy: University of Colorado Boulder
    • Approche agile et design thinking: University of Virginia
    • Education on climate change, energy and ecological footprint: Banco Interamericano de Desarrollo
    • Meta Ads Manager for Beginners: GenAI Feature Integration: Coursera Project Network
    • Fundamentos de Inteligência Artifical em Marketing: Fundação Instituto de Administração
    • Unsupervised Learning and Its Applications in Marketing: O.P. Jindal Global University
    • Robotics Process Automation for Smart Manufacturing : Starweaver
    • AI in Supply Chain Forecasting and Risk Management: Coursera Instructor Network

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