• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • U

      University of Illinois Urbana-Champaign

      Understanding the Value of Human-Centered Design

      Skills you'll gain: Human Centered Design, User Experience Design, Stakeholder Engagement, Design Thinking, Design Research, Creativity, Ideation, Data Collection, Storytelling, Collaboration, Innovation, Stakeholder Communications, Data Storytelling, Process Mapping, Needs Assessment

      4.2
      Rating, 4.2 out of 5 stars
      ·
      12 reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Qualitative Research Methods: Capturing Rich Insights

      Skills you'll gain: Qualitative Research, Research Design, User Research, Surveys, Focus Group, Research Methodologies, Research, Business Research, Data Collection, Interviewing Skills, Healthcare Ethics, Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Enablement

      Skills you'll gain: Sales Enablement, Sales Strategy, Sales Management, Lead Generation, Sales, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Persona Development, Customer Analysis, Content Creation, Meeting Facilitation, Service Level Agreement

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Limpieza de datos para el procesamiento de lenguaje natural

      Skills you'll gain: Web Scraping, Data Integration, Data Processing, Data Cleansing, Natural Language Processing, Jupyter, Pandas (Python Package), Scripting, Data Transformation, Hypertext Markup Language (HTML), JavaScript Frameworks

      4.3
      Rating, 4.3 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Indian Institute of Science

      Fundamentals of Sensors

      Skills you'll gain: Chemical and Biomedical Engineering, Electronics, Semiconductors, Medical Equipment and Technology, Electronic Systems, Internet Of Things, Laboratory Equipment, Manufacturing Processes

      Beginner · Course · 1 - 3 Months

    • A

      Alfaisal University | KLD

      التركيز على العملاء وأثر ذلك على الربحية

      Skills you'll gain: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Preparing to Secure Your Startup Funding with Pitch Canvas

      Skills you'll gain: Business Planning, Entrepreneurship, Business Modeling, Presentations, Stakeholder Engagement, Financial Analysis, Value Propositions, Competitive Analysis, Customer Engagement, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      9 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Commercial Awareness

      Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Sales Strategy, Strategic Thinking, Business Strategy, Business Leadership, Market Trend, Market Analysis, Business Marketing, Sales, Leadership, Business, Business Management, Financial Analysis, Marketing Strategies, Marketing, Market Dynamics, Business Economics, Consumer Behaviour

      4.3
      Rating, 4.3 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Construction Aspects of Formwork

      Skills you'll gain: Construction, Construction Engineering, Construction Management, Construction Estimating, Structural Engineering, Civil and Architectural Engineering, Construction Inspection, Engineering Practices, Architectural Drawing, Failure Analysis, Cost Estimation, Safety Training, Fall Protection, Safety Assurance

      Advanced · Course · 1 - 4 Weeks

    • B

      Banco Interamericano de Desarrollo

      Perspectivas en Transformación Digital: Inclusión Financiera

      Skills you'll gain: Digital Transformation, FinTech, Product Design, Financial Services, Mobile Banking, Business Transformation, Data Analysis, Technology Roadmaps, Financial Regulation, Banking Services, Customer experience improvement, Innovation, Strategic Partnership

      Beginner · Course · 1 - 4 Weeks

    • V

      Vanderbilt University

      Qualitative Methods for Quantitative People (with GenAI)

      Skills you'll gain: Large Language Modeling, Decision Making, Team Management, Resource Allocation, Generative AI, Qualitative Research, Prompt Engineering, Analysis, Communication, Data Ethics, Quantitative Research, Data-Driven Decision-Making, Unstructured Data, Data Synthesis, Artificial Intelligence

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Generative AI Foundations

      Skills you'll gain: Generative AI, ChatGPT, Large Language Modeling, Prompt Engineering, Data Ethics, Deep Learning, Natural Language Processing, Artificial Neural Networks, Python Programming, Unsupervised Learning

      4
      Rating, 4 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…151152153…246

    In summary, here are 10 of our most popular customer insights courses

    • Understanding the Value of Human-Centered Design: University of Illinois Urbana-Champaign
    • Qualitative Research Methods: Capturing Rich Insights: Coursera Instructor Network
    • Sales Enablement: HubSpot Academy
    • Limpieza de datos para el procesamiento de lenguaje natural: Universidad Austral
    • Fundamentals of Sensors: Indian Institute of Science
    • التركيز على العملاء وأثر ذلك على الربحية: Alfaisal University | KLD
    • Preparing to Secure Your Startup Funding with Pitch Canvas: Coursera Project Network
    • Commercial Awareness: Coursera Instructor Network
    • Construction Aspects of Formwork: L&T EduTech
    • Perspectivas en Transformación Digital: Inclusión Financiera: Banco Interamericano de Desarrollo

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok