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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • E

      EIT Digital

      Security and Privacy for Big Data - Part 1

      Skills you'll gain: Data Security, Cryptography, Information Systems Security, Security Management, Security Requirements Analysis, Data Access, Vulnerability Assessments, Big Data, Authorization (Computing), Identity and Access Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      581 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      How to Develop Standard Operating Procedures (SOPs)

      Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operational Excellence, Business Process, Occupational Safety And Health, Process Management, Safety Assurance, Workflow Management, Process Improvement and Optimization, Workforce Management, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Program Management and the Art of Communication

      Skills you'll gain: Storytelling, Data Storytelling, Persuasive Communication, Stakeholder Engagement, Strategic Communication, Growth Mindedness, Conflict Management, Emotional Intelligence, Stakeholder Management, Verbal Communication Skills, Cultural Diversity, Target Audience, Information Management, Public Speaking, Relationship Management, Constructive Feedback, Project Management, Influencing, Communication, Virtual Teams

      4.6
      Rating, 4.6 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Data Management and Storage in the Cloud

      Skills you'll gain: Data Lakes, Data Governance, Data Architecture, Data Management, Cloud Storage, Database Management, Data Warehousing, Data Access, Metadata Management, NoSQL, Star Schema, Data Quality, Big Data, Query Languages, Data Integration, Application Programming Interface (API), Performance Tuning

      4.1
      Rating, 4.1 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Diseño de videojuegos

      Skills you'll gain: Video Game Development, Game Design, Unity Engine, Animation and Game Design, Software Design Documents, Conceptual Design, Design, Experience Design, Usability, Persona (User Experience), Prototyping, Storytelling, Creativity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      329 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Маркетинг в цифровом мире

      Skills you'll gain: MarTech, Marketing, Product Promotion, Marketing Strategies, Marketing Channel, Product Development, Digital Marketing, Digital Transformation, Consumer Behaviour, Customer Engagement, E-Commerce, Price Negotiation, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Active Learning in STEM with PhET Interactive Simulations

      Skills you'll gain: Instructional Strategies, Education Software and Technology, Mathematics Education, Pedagogy, Simulations, Simulation and Simulation Software, Web Content Accessibility Guidelines, User Feedback, Experimentation, Research, Peer Review, Scientific Methods, Design Strategies, Chemistry, Technical Documentation, Physics, Biology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      130 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Natural Language Processing in Microsoft Azure

      Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Analytics, Cloud API, Application Development, Application Programming Interface (API)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      107 reviews

      Beginner · Course · 1 - 4 Weeks

    • L

      LearnQuest

      Advanced Java

      Skills you'll gain: Apache Maven, Spring Framework, Microservices, Spring Boot, Java, Back-End Web Development, Software Architecture, Server Side, Load Balancing, Cloud Development, Restful API, Systems Architecture, Web Applications, Scalability

      4.4
      Rating, 4.4 out of 5 stars
      ·
      48 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Angular 17

      Skills you'll gain: Angular, JavaScript Frameworks, Model View Controller, Application Deployment, TypeScript, UI Components, Application Frameworks, Web Development Tools, HTML and CSS, Server Side, Dataflow, Front-End Web Development, Hypertext Markup Language (HTML), Application Programming Interface (API), Web Applications, Network Routing, Software Architecture, Maintainability, Responsive Web Design, Development Environment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      41 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Careers in Sustainability

      Skills you'll gain: Data Analysis, Spreadsheet Software, Sustainability Reporting, Marketing and Public Relations, Analysis, Data Presentation, Business Writing, Corporate Sustainability, Public Relations, Product Lifecycle Management, Business Communication, Environmental Social And Corporate Governance (ESG), Presentations, Communication, Peer Review

      4.4
      Rating, 4.4 out of 5 stars
      ·
      58 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      Building Systems with the ChatGPT API

      Skills you'll gain: ChatGPT, Large Language Modeling, Prompt Engineering, OpenAI, Cloud API, Generative AI, Self Service Technologies, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      232 reviews

      Beginner · Project · Less Than 2 Hours

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    1…151152153…403

    In summary, here are 10 of our most popular customer experience courses

    • Security and Privacy for Big Data - Part 1: EIT Digital
    • How to Develop Standard Operating Procedures (SOPs): Coursera Instructor Network
    • Program Management and the Art of Communication: University of Maryland, College Park
    • Data Management and Storage in the Cloud: Google Cloud
    • Diseño de videojuegos: Universitat Autònoma de Barcelona
    • Маркетинг в цифровом мире: University of Illinois Urbana-Champaign
    • Active Learning in STEM with PhET Interactive Simulations: University of Colorado Boulder
    • Natural Language Processing in Microsoft Azure: Microsoft
    • Advanced Java: LearnQuest
    • Angular 17: LearnQuest

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