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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      Agile Project: Product Prototype Touchpoint Analysis in Miro

      Skills you'll gain: Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Methodology, Agile Project Management, Persona Development, Prototyping, User Experience, User Story, Product Development, User Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Codio

      Unix System Basics

      Skills you'll gain: User Accounts, Unix Commands, Unix, Command-Line Interface, OS Process Management, File Systems, Linux, Operating Systems, Systems Administration, Authorization (Computing), File Management, Data Storage

      4.5
      Rating, 4.5 out of 5 stars
      ·
      79 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Cross Functional Collaboration

      Skills you'll gain: Cross-Functional Collaboration, Collaboration, Conflict Management, Cooperation, Teamwork, Team Building, Trustworthiness, People Management, Problem Solving, Rapport Building, Decision Making, Negotiation, Communication, Critical Thinking, Active Listening, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      96 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Introduction to Teaching English Learners

      Skills you'll gain: Differentiated Instruction, Diversity Awareness, Web Content Accessibility Guidelines, Instructional Strategies, Culture, Education Software and Technology, Cultural Responsiveness, Intercultural Competence, Collaborative Software, Cultural Diversity, Teaching, Curriculum Planning, English Language, Mathematics Education, Pedagogy, Student Engagement, Literacy, Lesson Planning, Language Learning, End User Training and Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      40 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      Blender to Unreal Engine - Become a Dungeon Prop Artist

      Skills you'll gain: 3D Modeling, Unreal Engine, Unity Engine, Computer Graphics, Video Game Development, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Virtual Environment, Content Management, Animations, Game Design, Data Import/Export, User Interface (UI), Performance Tuning, Simulations

      4.5
      Rating, 4.5 out of 5 stars
      ·
      22 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Boosting Productivity through the Tech Stack

      Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

      4.3
      Rating, 4.3 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Communicating Data Insights with Tableau

      Skills you'll gain: Data Storytelling, Ad Hoc Reporting, Dashboard, Interactive Data Visualization, Tableau Software, Data Visualization Software, Business Reporting, Data Analysis, Business Intelligence, Presentations, Stakeholder Engagement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      56 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Fundamentals of Effective Team Management

      Skills you'll gain: Team Management, Team Leadership, Team Building, People Management, Conflict Management, Collaboration, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Employee Performance Management, Time Management, Active Listening, Constructive Feedback

      4.7
      Rating, 4.7 out of 5 stars
      ·
      52 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Trust and Security with Google Cloud

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption

      4.9
      Rating, 4.9 out of 5 stars
      ·
      48 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      How to Develop Standard Operating Procedures (SOPs)

      Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Operational Excellence, Business Process, Occupational Safety And Health, Process Management, Safety Assurance, Workflow Management, Process Improvement and Optimization, Workforce Management, Continuous Improvement Process

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Program Management and the Art of Communication

      Skills you'll gain: Storytelling, Data Storytelling, Persuasive Communication, Stakeholder Engagement, Strategic Communication, Growth Mindedness, Conflict Management, Emotional Intelligence, Stakeholder Management, Verbal Communication Skills, Cultural Diversity, Target Audience, Information Management, Public Speaking, Relationship Management, Constructive Feedback, Project Management, Influencing, Communication, Virtual Teams

      4.6
      Rating, 4.6 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Estrategia de precios

      Skills you'll gain: Revenue Management, Strategic Marketing, Marketing Psychology, Market Dynamics, Consumer Behaviour, Customer Analysis, Market Research, Customer Insights, Competitive Analysis, Data-Driven Decision-Making, Market Data

      4.7
      Rating, 4.7 out of 5 stars
      ·
      368 reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…150151152…403

    In summary, here are 10 of our most popular customer experience courses

    • Agile Project: Product Prototype Touchpoint Analysis in Miro: Coursera Project Network
    • Unix System Basics: Codio
    • Cross Functional Collaboration : Starweaver
    • Introduction to Teaching English Learners: Rice University
    • Blender to Unreal Engine - Become a Dungeon Prop Artist: Packt
    • Boosting Productivity through the Tech Stack: Salesforce
    • Communicating Data Insights with Tableau: Tableau Learning Partner
    • Fundamentals of Effective Team Management: Starweaver
    • Trust and Security with Google Cloud: Google Cloud
    • How to Develop Standard Operating Procedures (SOPs): Coursera Instructor Network

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