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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      Create Employee Management System with When I Work

      Skills you'll gain: Applicant Tracking Systems, Workforce Management, Talent Acquisition, Staff Management, Payroll, Team Management, Data Entry, Scheduling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      220 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Advanced Topics and Future Trends in Database Technologies

      Skills you'll gain: NoSQL, Database Management Systems, Data Warehousing, Database Administration, Databases, Database Architecture and Administration, Database Management, Relational Databases, Database Design, MongoDB, Big Data, Data Architecture, Transaction Processing, Scalability

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Effective Inventory Management and Optimization

      Skills you'll gain: Inventory Control, Inventory Management, Demand Planning, Inventory Management System, Customer Demand Planning, Materials Management, Forecasting, Cost Reduction, Cost Management, Key Performance Indicators (KPIs), Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Digital Marketing Specialists

      Skills you'll gain: Generative AI, Marketing Analytics, Data Ethics, Brand Strategy, Content Creation, Prompt Engineering, Marketing, Marketing Automation, AI Personalization, Data-Driven Decision-Making, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Embedded Interface Design

      Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Persona (User Experience), Usability Testing, User Centered Design, Internet Of Things, User Interface (UI), Cloud Computing Architecture, Amazon Web Services, Embedded Systems, Human Computer Interaction, Prototyping, Application Security, Application Programming Interface (API), Microservices

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      142 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Statistical Inference for Estimation in Data Science

      Skills you'll gain: Statistical Inference, Statistical Methods, Probability & Statistics, Sampling (Statistics), Data Science, Statistical Analysis, Probability Distribution

      4.1
      Rating, 4.1 out of 5 stars
      ·
      88 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Amsterdam

      Methods and Statistics in Social Science - Final Research Project

      Skills you'll gain: Statistical Analysis, Research, Research Reports, Data Analysis, Research Design, Data Collection, Research Methodologies, Surveys, Qualitative Research, Experimentation, Descriptive Statistics, Survey Creation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      63 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Computational Thinking with Beginning C Programming

      Skills you'll gain: Computational Thinking, Data Collection, Simulations, Data Analysis, Microsoft Visual Studio, C (Programming Language), Statistical Analysis, Automation, Program Development, Data Structures, Programming Principles, Algorithms, Computer Programming, Development Environment, Descriptive Statistics, Problem Management, File Management, Distributed Computing, Debugging, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      432 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      Epic Games

      Fundamentals of Level Design with Unreal Engine

      Skills you'll gain: Game Design, Software Design Documents, Unreal Engine, Video Game Development, Virtual Environment, Conceptual Design, Interactive Design, Prototyping, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Finanzas y Operaciones de Marketing y Ventas

      Skills you'll gain: Return On Investment, Digital Marketing, Customer Relationship Management, Target Market, Sales Management, Conflict Management, Marketing Analytics, Business Metrics, Sales, Market Opportunities, Sales Strategy, Marketing, Promotional Strategies, Cross-Functional Collaboration, B2B Sales

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Boosting Productivity through the Tech Stack

      Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

      4.3
      Rating, 4.3 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Create a Program Evaluation for Your Non-Profit

      Skills you'll gain: Program Evaluation, Goal Setting, Survey Creation, Performance Measurement, Training and Development, Data Collection, Research Methodologies, Business Modeling

      4.4
      Rating, 4.4 out of 5 stars
      ·
      119 reviews

      Beginner · Guided Project · Less Than 2 Hours

    Customer Experience learners also search

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    1…149150151…403

    In summary, here are 10 of our most popular customer experience courses

    • Create Employee Management System with When I Work: Coursera Project Network
    • Advanced Topics and Future Trends in Database Technologies: University of Colorado Boulder
    • Effective Inventory Management and Optimization : Starweaver
    • GenAI for Digital Marketing Specialists: Coursera Instructor Network
    • Embedded Interface Design: University of Colorado Boulder
    • Statistical Inference for Estimation in Data Science: University of Colorado Boulder
    • Methods and Statistics in Social Science - Final Research Project: University of Amsterdam
    • Computational Thinking with Beginning C Programming: University of Colorado System
    • Fundamentals of Level Design with Unreal Engine: Epic Games
    • Finanzas y Operaciones de Marketing y Ventas: Universidad de Palermo

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