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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Project Network

      Metasploit for Beginners: Ethical Penetration Testing

      Skills you'll gain: Penetration Testing, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Assessments, Cybersecurity, Command-Line Interface, Virtual Machines, Technical Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Wrangling with Python

      Skills you'll gain: Matplotlib, Web Scraping, Pivot Tables And Charts, Pandas (Python Package), Data Integration, Seaborn, Data Manipulation, Exploratory Data Analysis, Data Wrangling, Data Visualization, Data-Driven Decision-Making, Data Transformation, Data Processing, NumPy, Data Presentation, Plot (Graphics), Data Visualization Software, Descriptive Statistics, Data Cleansing, Data Import/Export

      4.6
      Rating, 4.6 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Introduction to Banking

      Skills you'll gain: Banking Services, Financial Statement Analysis, Banking, Financial Analysis, Retail Banking, Commercial Banking, Financial Services, Balance Sheet, Customer Analysis, Income Statement, Lending and Underwriting, Investment Banking, Target Market

      4.6
      Rating, 4.6 out of 5 stars
      ·
      58 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Human-Centered Design for Inclusive Innovation

      Skills you'll gain: Human Centered Design, User Experience Design, User Research, Design Thinking, Design Research, Product Design, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Brainstorming, Ideation, Creativity, Needs Assessment, Product Testing, Interviewing Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      170 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Data Driven Manager

      Skills you'll gain: Sampling (Statistics), Engineering Management, Statistical Hypothesis Testing, Data-Driven Decision-Making, Correlation Analysis, Data Literacy, Probability Distribution, Descriptive Statistics, Estimation, Data Analysis, Sample Size Determination, Statistical Analysis, Statistical Software, Statistical Methods, Leadership and Management, Technical Management, Statistical Visualization, Statistics, Leadership, Probability & Statistics

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      37 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Introduction to Bash Shell Scripting

      Skills you'll gain: Bash (Scripting Language), Shell Script, Scripting, Linux Commands, Unix Commands, Scripting Languages, Command-Line Interface, Linux, File Management, Unix, File Systems

      4.5
      Rating, 4.5 out of 5 stars
      ·
      667 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • B

      Birla Institute of Technology & Science, Pilani

      Introduction to Programming

      Skills you'll gain: Programming Principles, C (Programming Language), Computer Hardware, Computer Programming, Computer Architecture, Computational Thinking, Data Structures, Algorithms, File Management, Operating Systems, Program Development, Debugging

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      50 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      The Neuroscience of Personal Excellence

      Skills you'll gain: Resilience, Personal Development, Persistence, Decision Making, Self-Awareness, Problem Solving, Self-Discipline, Cognitive flexibility, Emotional Intelligence, Adaptability, Stress Management, Human Learning, Mental Health, Psychology, Neurology, Behavioral Health, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Working as a Scrum Master

      Skills you'll gain: Sprint Retrospectives, Sprint Planning, Agile Project Management, Team Building, Agile Methodology, Team Management, Meeting Facilitation, Organizational Change, Team Leadership, User Story, Employee Coaching, Stakeholder Management, Change Management, Conflict Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      76 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      What Can AI Do for Marketing?

      Skills you'll gain: Marketing Analytics, AI Personalization, Data-Driven Decision-Making, Marketing Strategies, Marketing, Marketing Effectiveness, MarTech, Data Ethics, Customer experience improvement, Artificial Intelligence, Customer Insights, Personalized Service, Customer Data Management, Automation, Algorithms

      4.4
      Rating, 4.4 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Database Essentials and Vulnerabilities

      Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption

      4.6
      Rating, 4.6 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Project Management: Creating the WBS

      Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Structure, Scope Management, Project Coordination, Project Management Software, Google Sheets, Standard Operating Procedure

      4.6
      Rating, 4.6 out of 5 stars
      ·
      536 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • Metasploit for Beginners: Ethical Penetration Testing: Coursera Project Network
    • Data Wrangling with Python: University of Colorado Boulder
    • Introduction to Banking: Corporate Finance Institute
    • Human-Centered Design for Inclusive Innovation: University of Toronto
    • The Data Driven Manager: University of Colorado Boulder
    • Introduction to Bash Shell Scripting: Coursera Project Network
    • Introduction to Programming: Birla Institute of Technology & Science, Pilani
    • The Neuroscience of Personal Excellence: University of Colorado Boulder
    • Working as a Scrum Master: SkillUp EdTech
    • What Can AI Do for Marketing?: Emory University

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