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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Communication as a Technical Leader

      Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Business Communication, Communication, Rapport Building, Trustworthiness, Team Management, Technical Management, Non-Verbal Communication, Leadership, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep

      Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Team Motivation, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Process Capability, Risk Analysis, Team Leadership, Quality Improvement, Team Management, Benchmarking, Performance Measurement, Change Management, Process Analysis, Statistical Analysis, Continuous Improvement Process, Organizational Change, Team Building

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Business Analysis: Process Modeling & Requirements Gathering

      Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Business Requirements, Process Analysis, Data Modeling, Agile Methodology, Requirements Analysis, Stakeholder Management, Process Improvement, User Story, Gap Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Packt

      PyTorch Ultimate 2024 - From Basics to Cutting-Edge

      Skills you'll gain: PyTorch (Machine Learning Library), Natural Language Processing, Artificial Neural Networks, Image Analysis, Deep Learning, Computer Vision, Generative AI, Classification And Regression Tree (CART), Predictive Modeling, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Unsupervised Learning, Text Mining, Python Programming, Supervised Learning, Regression Analysis, Google Cloud Platform, Data Processing, Performance Tuning

      4.5
      Rating, 4.5 out of 5 stars
      ·
      42 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      The Product Owner Profession:  Unleashing the Power of Scrum

      Skills you'll gain: Agile Product Development, Sprint Planning, Product Management, Product Roadmaps, Agile Methodology, Agile Project Management, User Story, Product Strategy, Sprint Retrospectives, Backlogs, Product Development, Stakeholder Communications, Workforce Development, Stakeholder Engagement, Meeting Facilitation, Prioritization

      4.5
      Rating, 4.5 out of 5 stars
      ·
      69 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Management, with Goldman Sachs 10,000 Women

      Skills you'll gain: Human Resources Management and Planning, Employee Performance Management, Talent Management, Delegation Skills, People Management, Subcontracting, Business Strategy, Employee Training, Organizational Structure

      4.7
      Rating, 4.7 out of 5 stars
      ·
      567 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      MLOps Platforms: Amazon SageMaker and Azure ML

      Skills you'll gain: AWS SageMaker, MLOps (Machine Learning Operations), Microsoft Azure, Exploratory Data Analysis, Data Pipelines, Amazon Web Services, Feature Engineering, Cloud Solutions, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Predictive Modeling, Serverless Computing, Machine Learning, Machine Learning Algorithms, Containerization

      3.6
      Rating, 3.6 out of 5 stars
      ·
      48 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Q

      Queen Mary University of London

      Getting Started with Leadership

      Skills you'll gain: Stakeholder Management, Organizational Change, Time Management, Organizational Leadership, Leadership and Management, Organizational Structure, Business Leadership, Leadership, Executive Presence, Leadership Development, Influencing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      84 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Foundations of SHRM Certification

      Skills you'll gain: Human Resource Strategy, Human Resources, Recruitment Strategies, Talent Acquisition, Organizational Development, Talent Recruitment, Organizational Effectiveness, Human Capital, HR Tech, Human Resources Information System (HRIS), Ethical Standards And Conduct, Intercultural Competence, Conflict Management, Leadership Studies, Organizational Change, Cultural Diversity, Employee Onboarding

      3.8
      Rating, 3.8 out of 5 stars
      ·
      49 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Financial Planning, with Goldman Sachs 10,000 Women

      Skills you'll gain: Cash Flow Forecasting, Financial Forecasting, Cash Flows, Financial Analysis, Business Planning, Entrepreneurship, Market Opportunities, Financial Planning, Business Strategies, Strategic Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      455 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Requirements Elicitation: Artifact and Stakeholder Analysis

      Skills you'll gain: Requirements Elicitation, Requirements Analysis, Mockups, User Story, Interviewing Skills, Storyboarding, Functional Requirement, Business Requirements, Prototyping, User Research, Stakeholder Engagement, Prioritization

      4.5
      Rating, 4.5 out of 5 stars
      ·
      122 reviews

      Beginner · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Application of Health Equity Research Methods for Practice and Policy

      Skills you'll gain: Health Equity, Health Disparities, Health Policy, Public Health, Community Health, Epidemiology, Patient Education and Support, Health Care, Research Design, Program Evaluation, Cultural Responsiveness, Diversity Equity and Inclusion Initiatives

      4.8
      Rating, 4.8 out of 5 stars
      ·
      43 reviews

      Mixed · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Communication as a Technical Leader: University of Colorado Boulder
    • ASQ-Certified Six Sigma Black Belt (CSSBB) Exam Prep: SkillUp EdTech
    • Business Analysis: Process Modeling & Requirements Gathering: SkillUp EdTech
    • PyTorch Ultimate 2024 - From Basics to Cutting-Edge: Packt
    • The Product Owner Profession:  Unleashing the Power of Scrum: SkillUp EdTech
    • Fundamentals of Management, with Goldman Sachs 10,000 Women: Goldman Sachs
    • MLOps Platforms: Amazon SageMaker and Azure ML: Duke University
    • Getting Started with Leadership: Queen Mary University of London
    • Foundations of SHRM Certification: Board Infinity
    • Fundamentals of Financial Planning, with Goldman Sachs 10,000 Women: Goldman Sachs

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