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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Financial Forecasting, Growth Strategies, New Product Development, Business Planning, Business Modeling, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Logistic Regression with NumPy and Python

      Skills you'll gain: Matplotlib, Data Visualization, Seaborn, Exploratory Data Analysis, NumPy, Data Analysis, Jupyter, Machine Learning, Python Programming, Supervised Learning, Regression Analysis, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      393 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Power BI & Power Virtual Agents

      Skills you'll gain: Power BI, Dashboard, Microsoft Power Platform, Data Visualization, Data Integration, Business Intelligence, Performance Analysis, Data Security, Generative AI Agents, Microsoft Teams, Data Analysis Software, Data Modeling, Customer Engagement

      4.2
      Rating, 4.2 out of 5 stars
      ·
      29 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Python for Finance: Beta and Capital Asset Pricing Model

      Skills you'll gain: Portfolio Management, Plotly, Data Visualization, Investment Management, Financial Analysis, Statistical Analysis, Financial Data, Risk Modeling, Market Data, Finance, Equities, Data Analysis, Pandas (Python Package), Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      46 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      P

      Packt

      Change Management

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Business Leadership, Leadership, Continuous Improvement Process, Emotional Intelligence, Overcoming Obstacles, Stakeholder Engagement, Decision Making, Employee Engagement

      4.5
      Rating, 4.5 out of 5 stars
      ·
      14 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Marketing Strategy for Entrepreneurs

      Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Growth Strategies, Market Research, Sales Prospecting, New Business Development, Business Development, A/B Testing, Digital Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      155 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Foundations of Red Hat Cloud-native Development

      Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, Docker (Software), Cloud Development, Application Deployment, Continuous Deployment, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      153 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Lean Six Sigma - Green Belt

      Skills you'll gain: Lean Six Sigma, Process Mapping, Process Improvement, Process Analysis, Quality Improvement, Business Process, Continuous Improvement Process, Waste Minimization, Quality Management, Operational Efficiency, Statistical Process Controls, Root Cause Analysis, Customer experience improvement, Business Metrics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Container and Container Orchestration Fundamentals

      Skills you'll gain: Kubernetes, Docker (Software), Containerization, Microservices, DevOps, Application Deployment, Linux Administration, YAML, Virtualization, Scalability, Command-Line Interface

      4
      Rating, 4 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Scrimba

      HTML & CSS Crash Course

      Skills you'll gain: HTML and CSS, Responsive Web Design, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), File Management, Web Design, Front-End Web Development, Web Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Psychological Safety

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Empathy, Courage, Empowerment, Resilience, Overcoming Obstacles, Personal Development, Self-Awareness, Compassion, Teamwork, Innovation, Collaboration, Constructive Feedback, Relationship Building, Trustworthiness, Active Listening, Interpersonal Communications, Curiosity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Project Scheduling: Estimate Activity Durations

      Skills you'll gain: Project Estimation, Project Schedules, Work Breakdown Structure, Estimation, Scheduling, Timelines, Probability & Statistics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      195 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
    • Logistic Regression with NumPy and Python: Coursera Project Network
    • Power BI & Power Virtual Agents: Microsoft
    • Python for Finance: Beta and Capital Asset Pricing Model: Coursera Project Network
    • Change Management: Packt
    • Marketing Strategy for Entrepreneurs: EIT Digital
    • Foundations of Red Hat Cloud-native Development: Red Hat
    • Lean Six Sigma - Green Belt : Packt
    • Container and Container Orchestration Fundamentals: LearnKartS
    • HTML & CSS Crash Course: Scrimba

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