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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      K

      Kotter

      The Science – and Neuroscience – of Change

      Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Organizational Leadership, Business Leadership, Organizational Structure, Leadership and Management, Organizational Effectiveness, Organizational Strategy, Industrial and Organizational Psychology, Innovation, Open Mindset, Cognitive flexibility, Psychology, Neurology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Conflict Resolution & Mediation: Managing Workplace Harmony

      Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Communication Strategies, Problem Solving, Active Listening, Adaptability

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Value Stream Mapping

      Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Lean Methodologies, Waste Minimization

      4
      Rating, 4 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Starweaver

      Strategic Public Relations Planning

      Skills you'll gain: Target Audience, Public Relations, Strategic Communication, Corporate Communications, Crisis Management, Marketing and Public Relations, Media Relations, Persuasive Communication, Marketing Effectiveness, Marketing Budgets, Persona Development, Campaign Management, Social Media, Stakeholder Management, Content Strategy, Business Technologies, Technology Strategies, Generative AI Agents, Ethical Standards And Conduct, Goal Setting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Curiosity: A Necessary Ingredient for Successful Innovation

      Skills you'll gain: Curiosity, Design Thinking, Persona Development, Innovation, Customer Analysis, Target Audience, Customer Insights, Market Research, Entrepreneurship, Customer Engagement, Problem Solving, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Building a Complete MEAN Stack Application

      Skills you'll gain: Full-Stack Web Development, Node.JS, Back-End Web Development, MongoDB, Server Side, Application Deployment, Front-End Web Development, Restful API, Application Development, Authentications, Web Design and Development, Web Applications, JavaScript Frameworks, Angular, Secure Coding, Authorization (Computing), Database Development, Real Time Data, Scalability

      4.1
      Rating, 4.1 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Executing the Iteration & PI with SAFe

      Skills you'll gain: Scaled Agile Framework, Process Improvement and Optimization, Continuous Improvement Process, Quality Assurance, Agile Product Development, Continuous Integration, Agile Methodology, Sprint Planning, User Story, Project Management Institute (PMI) Methodology, Cross-Functional Collaboration, Product Demonstration

      3.9
      Rating, 3.9 out of 5 stars
      ·
      26 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Design Basics of Steel Buildings

      Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Building Codes, Construction, Architectural Engineering, Civil Engineering, Engineering Calculations, Environmental Engineering

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      The 4 A's of Marketing with Jagdish Sheth

      Skills you'll gain: Global Marketing, Marketing Effectiveness, Marketing, Regulatory Compliance, Strategic Marketing, Stakeholder Management, Innovation, Corporate Sustainability, Marketing Strategies, Business Marketing, Internal Communications, Marketing Planning, Product Marketing, Marketing Channel, Value Propositions, Brand Awareness, Social Media Marketing, Marketing Psychology, Customer Insights, Content Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Marketing Estratégico

      Skills you'll gain: Strategic Marketing, Marketing, Marketing Strategy and Techniques, Brand Strategy, Market Dynamics, Customer Insights, Market Analysis, Consumer Behaviour, Target Market, Stakeholder Management, Value Propositions, Customer Relationship Building, Competitive Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      التسويق العضوي: مجموعات الفيسبوك للشركات الصغيرة

      Skills you'll gain: Target Audience, Target Market, Facebook, Customer Analysis, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Business Planning, Customer Engagement, Drive Engagement, Digital Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Packt

      COBIT 2019 Foundation

      Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), IT Management, Performance Management, Performance Improvement, Process Management, Governance, Information Technology, Enterprise Architecture, Technology Strategies, Governance Risk Management and Compliance, Compliance Management, Information Management, Program Implementation, Stakeholder Management, Goal Setting, Organizational Structure, Risk Management

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer insights courses

    • The Science – and Neuroscience – of Change: Kotter
    • Conflict Resolution & Mediation: Managing Workplace Harmony: Coursera Instructor Network
    • Value Stream Mapping: Coursera Instructor Network
    • Strategic Public Relations Planning: Starweaver
    • Curiosity: A Necessary Ingredient for Successful Innovation: Arizona State University
    • Building a Complete MEAN Stack Application: Board Infinity
    • Executing the Iteration & PI with SAFe : Board Infinity
    • Design Basics of Steel Buildings: L&T EduTech
    • The 4 A's of Marketing with Jagdish Sheth: Kennesaw State University
    • Marketing Estratégico: Fundação Instituto de Administração

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