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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • W

      Whizlabs

      Exam Prep AI-102: Microsoft Azure AI Engineer Associate

      Skills you'll gain: Microsoft Azure, Data Ethics, Natural Language Processing, Image Analysis, Generative AI, Artificial Intelligence, Azure Active Directory, Cloud Solutions, Computer Vision, OpenAI, Text Mining, Machine Learning, Key Management, Application Deployment, Application Programming Interface (API)

      3.4
      Rating, 3.4 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Colorado Boulder

      Blended Language Learning: Design and Practice for Teachers

      Skills you'll gain: Blended Learning, Course Development, Web Content Accessibility Guidelines, Education Software and Technology, Learning Management Systems, Language Learning, Technology Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      259 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Principal Component Analysis with NumPy

      Skills you'll gain: Exploratory Data Analysis, NumPy, Data Visualization, Data Analysis, Seaborn, Matplotlib, Cloud Computing, Jupyter, Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Python Programming, Linear Algebra

      4.6
      Rating, 4.6 out of 5 stars
      ·
      295 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Financial Leadership in Hospitality

      Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Performance Measurement, Budgeting, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Operating Budget, Corporate Sustainability, Business Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Agile Project: Product Prototype Touchpoint Analysis in Miro

      Skills you'll gain: Wireframing, Product Roadmaps, Customer experience strategy (CX), Agile Methodology, Agile Project Management, Persona Development, Prototyping, User Experience, User Story, Product Development, User Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      89 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      ART of the MOOC: Activism and Social Movements

      Skills you'll gain: Art History, Community Organizing, Social Justice, Culture, Advocacy, Student Engagement, Liberal Arts, Social Sciences, Performing Arts, Creativity, Aesthetics, Cultural Diversity, Media and Communications, Discussion Facilitation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      149 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Project Management Tracker using Google Sheets

      Skills you'll gain: Google Sheets, Collaborative Software, Productivity Software, Organizational Skills, Spreadsheet Software, Project Management Software, Project Coordination, Small Business Accounting, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      275 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Key Concepts in Organizational DE&I

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Intercultural Competence, Cultural Diversity, Organizational Change, Human Resource Policies, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      69 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Organizational Leadership Capstone

      Skills you'll gain: Data-Driven Decision-Making, Strategic Communication, Collaboration, Crisis Management, Team Leadership, Organizational Leadership, Business Leadership, Strategic Leadership, Customer experience strategy (CX), Organizational Effectiveness, Human Centered Design, Innovation, Peer Review

      4.7
      Rating, 4.7 out of 5 stars
      ·
      102 reviews

      Mixed · Course · 1 - 3 Months

    • T

      The University of North Carolina at Chapel Hill

      What’s Your Big Idea?

      Skills you'll gain: Ideation, Innovation, User Feedback, Business Strategy, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Resource Management, Presentations, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      166 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Product Management Fundamentals

      Skills you'll gain: Stakeholder Management, Product Management, Product Roadmaps, Stakeholder Communications, Competitive Analysis, Product Lifecycle Management, Product Development, New Product Development, Market Research, Product Strategy, Market Analysis, Agile Methodology, Product Requirements, Business Strategy, Value Propositions, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      What is Palliative Care?

      Skills you'll gain: Patient Education And Counseling, Active Listening, Compassion, Communication, Patient Evaluation, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Healthcare Ethics, Treatment Planning, Cultural Sensitivity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      294 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Exam Prep AI-102: Microsoft Azure AI Engineer Associate: Whizlabs
    • Blended Language Learning: Design and Practice for Teachers: University of Colorado Boulder
    • Principal Component Analysis with NumPy: Coursera Project Network
    • Financial Leadership in Hospitality: Starweaver
    • Agile Project: Product Prototype Touchpoint Analysis in Miro: Coursera Project Network
    • ART of the MOOC: Activism and Social Movements: Duke University
    • Create a Project Management Tracker using Google Sheets: Coursera Project Network
    • Key Concepts in Organizational DE&I: Rice University
    • Organizational Leadership Capstone: Northwestern University
    • What’s Your Big Idea?: The University of North Carolina at Chapel Hill

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