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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      How to Use Data

      Skills you'll gain: Data Storytelling, Data Presentation, Feature Engineering, Data Visualization Software, Unsupervised Learning, SQL, Data Analysis, Seaborn, Tableau Software, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, Analytics, Presentations, Interactive Data Visualization, Database Management, Verbal Communication Skills, Business Analytics, Decision Tree Learning, Classification And Regression Tree (CART)

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Organizational innovation and creativity

      Skills you'll gain: Design Thinking, Innovation, Creative Problem-Solving, Ideation, Process Development, Creative Thinking, New Product Development, Open Mindset, Cognitive flexibility, Lean Methodologies, Creativity, Customer Engagement, Organizational Strategy, Business Modeling, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Financial Forecasting and Planning

      Skills you'll gain: Financial Forecasting, Forecasting, Generative AI, Financial Management, Financial Modeling, Market Intelligence, Data-Driven Decision-Making, Financial Planning, Prompt Engineering, Artificial Intelligence, Strategic Decision-Making, Data Quality

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Putting it All Together: Problem-Solve Like an Entrepreneur

      Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Product Improvement, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Opportunities, Market Research, User Feedback, Business Modeling, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Income Features in ProfitBooks

      Skills you'll gain: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Estimation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Securing a Cloud SQL for PostgreSQL Instance

      Skills you'll gain: Cloud Security, PostgreSQL, Google Cloud Platform, Authentications, Database Management, Data Security, Identity and Access Management, Key Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Project · Less Than 2 Hours

    • E

      Edureka

      Learn SQL with Databricks

      Skills you'll gain: Databricks, SQL, Database Management, Data Manipulation, Stored Procedure, Query Languages, Data Security, Data Sharing, Big Data, Performance Tuning, Data Integration

      3.7
      Rating, 3.7 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      K

      KodeKloud

      AWS Cloud Practitioner (CLF-C02)

      Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Platforms, Cloud Services, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Data Storage, Artificial Intelligence and Machine Learning (AI/ML)

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Sales Analysis with Claude: Data Driven Sales Analytics

      Skills you'll gain: Business Intelligence, Data Visualization, Sales Presentation, Data Storytelling, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Anomaly Detection, Artificial Intelligence

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Fundamentals of Customer Acquisition Management

      Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Marketing Effectiveness, Brand Strategy, Customer experience strategy (CX), Performance Measurement

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      What is Product Lifecycle Management?

      Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, Product Roadmaps, Product Improvement, Process Management, Business Process Management, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Data Management, Change Management, Key Performance Indicators (KPIs), System Implementation, Automation, AI Personalization

      4.3
      Rating, 4.3 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Estrategia de IT centrada en el cliente

      Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Performance Metric, Business Strategy, Lean Methodologies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • How to Use Data: University of Pennsylvania
    • Organizational innovation and creativity: Tecnológico de Monterrey
    • GenAI for Financial Forecasting and Planning: Coursera Instructor Network
    • Putting it All Together: Problem-Solve Like an Entrepreneur: Arizona State University
    • Income Features in ProfitBooks: Coursera Project Network
    • Securing a Cloud SQL for PostgreSQL Instance: Google Cloud
    • Learn SQL with Databricks: Edureka
    • AWS Cloud Practitioner (CLF-C02): KodeKloud
    • Sales Analysis with Claude: Data Driven Sales Analytics: Coursera Project Network
    • Fundamentals of Customer Acquisition Management: Coursera Instructor Network

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