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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Financial Forecasting, Growth Strategies, New Product Development, Business Planning, Business Modeling, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Advanced Requirements Management & Solution Evaluation

      Skills you'll gain: Backlogs, Requirements Management, User Requirements Documents, Business Requirements, Performance Measurement, Requirements Analysis, Business Analysis, Root Cause Analysis, Project Performance, Data Mining, Jira (Software), Solution Architecture, Process Improvement, Data-Driven Decision-Making, Prioritization, Change Management, Stakeholder Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      57 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Fine Tune BERT for Text Classification with TensorFlow

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Natural Language Processing, Deep Learning, Data Processing, Data Pipelines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      208 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Managing Stress and Time

      Skills you'll gain: Stress Management, Time Management, Organizational Skills, Personal Development, Emotional Intelligence, Self-Awareness, Prioritization, Productivity

      4.4
      Rating, 4.4 out of 5 stars
      ·
      47 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Funding, with Goldman Sachs 10,000 Women

      Skills you'll gain: Grant Applications, Business Development, Financial Planning, Growth Strategies, Business Strategy, Financial Analysis, Mergers & Acquisitions, Loans, Fundraising, Stakeholder Communications, Cash Flows

      4.6
      Rating, 4.6 out of 5 stars
      ·
      239 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Entrepreneurial Mindset

      Skills you'll gain: Innovation, Business Modeling, Entrepreneurship, Lean Methodologies, Corporate Strategy, New Product Development, Business Strategy, New Business Development, Product Management, Value Propositions, Customer Insights

      4.4
      Rating, 4.4 out of 5 stars
      ·
      42 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Serverless Data Processing with Dataflow: Foundations

      Skills you'll gain: Dataflow, Serverless Computing, Identity and Access Management, Data Pipelines, Google Cloud Platform, Cloud Security, Data Processing, Data Integration, Data Storage Technologies, Containerization, Interoperability

      4.2
      Rating, 4.2 out of 5 stars
      ·
      89 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Foundations of Red Hat Cloud-native Development

      Skills you'll gain: Kubernetes, Cloud-Native Computing, Containerization, Docker (Software), Cloud Development, Application Deployment, Continuous Deployment, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      153 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      B

      Board Infinity

      Introduction to Continuous Improvement Process

      Skills you'll gain: Statistical Process Controls, ISO 9000 Series, Product Quality (QA/QC), Quality Management Systems, Quality Management, Quality Improvement, Customer experience improvement, Continuous Improvement Process, Process Improvement, Kaizen Methodology, Customer Insights, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Salesforce Design Mastery: CRM Customization

      Skills you'll gain: Salesforce, Salesforce Development, Force.com, Customer Relationship Management, Data Security, Secure Coding, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EIT Digital

      Marketing Strategy for Entrepreneurs

      Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Market Analysis, Marketing, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Growth Strategies, Market Research, Sales Prospecting, New Business Development, Business Development, A/B Testing, Digital Marketing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      155 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      Learn AI Agents

      Skills you'll gain: Prompt Engineering, Generative AI Agents, User Interface (UI), ChatGPT, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, OpenAI, Artificial Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…140141142…402

    In summary, here are 10 of our most popular customer experience courses

    • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
    • Advanced Requirements Management & Solution Evaluation: Starweaver
    • Fine Tune BERT for Text Classification with TensorFlow: Coursera Project Network
    • Managing Stress and Time: Arizona State University
    • Fundamentals of Funding, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Entrepreneurial Mindset: Tecnológico de Monterrey
    • Serverless Data Processing with Dataflow: Foundations: Google Cloud
    • Foundations of Red Hat Cloud-native Development: Red Hat
    • Introduction to Continuous Improvement Process: Board Infinity
    • Salesforce Design Mastery: CRM Customization: Coursera Instructor Network

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