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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • A

      Alfaisal University | KLD

      تحليل منتجات الشركة والتخطيط الاستراتيجي للسوق

      Skills you'll gain: Strategic Marketing, Product Management, Market Analysis, Market Opportunities, Competitive Analysis, Marketing Strategy and Techniques, Business Strategy, Target Market, Customer Analysis, Product Lifecycle Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Generate a User Experience (UX) Onboarding Map in Miro

      Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, User Flows, User Experience Design, UI/UX Research, Usability, Mockups, User Centered Design, Process Mapping, Brand Awareness

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Hacking COVID-19 — Course 2: Decoding SARS-CoV-2's Secrets

      Skills you'll gain: Bioinformatics, Laboratory Testing, Molecular Biology, Infectious Diseases, Medical Science and Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Platform App Builder

      Skills you'll gain: Application Deployment, Salesforce, Dashboard, Business Process Automation, Salesforce Development, Process Design, Workflow Management, Data Modeling, Data Presentation, User Experience Design, Data Management, System Support, Data Access, Performance Tuning, Automation, Authorization (Computing), Database Design, Cloud Applications, UI Components, Customer Relationship Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      U

      Universidades Anáhuac

      Maya Culture in Yucatan

      Skills you'll gain: Ancient History, Culture, Anthropology, World History, Social Sciences, Sociology, Cultural Diversity, Timelines, Art History

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      As Competências do Especialista no Sucesso do Cliente

      Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      UX/UI Design Fundamentals: Usability and Visual Principles

      Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Usability, Design Thinking, User Flows, User Interface (UI) Design, Responsive Web Design, Usability Testing, Interaction Design, Typography, Prototyping, Persona Development, Color Theory

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Parsons School of Design, The New School

      Using Design to Generate Innovative Business Solutions

      Skills you'll gain: Design Thinking, Process Design, Business Solutions, Business Modeling, Corporate Sustainability, Growth Strategies, Strategic Thinking, Innovation, Design, Value Propositions, User Experience, Sales Process, Consumer Behaviour, Customer Insights

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Artificial Intelligence in Financial Planning

      Skills you'll gain: Data Ethics, Artificial Intelligence, Relationship Building, FinTech, Financial Planning, ChatGPT, Compensation Analysis, Technology Strategies, Business Ethics, Generative AI, Compensation Management, Customer experience improvement

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Technical Support for Hardware

      Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Networking Hardware, Servers, Network Security, IT Infrastructure, Operating Systems, Data Storage

      5
      Rating, 5 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Getting There and Going Beyond

      Skills you'll gain: Systems Engineering, Global Positioning Systems, Control Systems, Engineering, Human Factors, System Testing, Wireless Networks, Automation, Structural Engineering, Thermal Management, Electric Power Systems, Environmental Monitoring

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kotter

      The 4 Core Change Principles

      Skills you'll gain: Organizational Change, Culture Transformation, Change Management, Organizational Development, Business Transformation, Leadership and Management, People Management, Industrial and Organizational Psychology, Leadership, Drive Engagement, Stakeholder Engagement, Employee Engagement, Diversity and Inclusion

      4.7
      Rating, 4.7 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • تحليل منتجات الشركة والتخطيط الاستراتيجي للسوق: Alfaisal University | KLD
    • Generate a User Experience (UX) Onboarding Map in Miro : Coursera Project Network
    • Hacking COVID-19 — Course 2: Decoding SARS-CoV-2's Secrets: University of California San Diego
    • Salesforce Platform App Builder: LearnKartS
    • Maya Culture in Yucatan: Universidades Anáhuac
    • As Competências do Especialista no Sucesso do Cliente: Fundação Instituto de Administração
    • UX/UI Design Fundamentals: Usability and Visual Principles: SkillUp EdTech
    • Using Design to Generate Innovative Business Solutions: Parsons School of Design, The New School
    • Artificial Intelligence in Financial Planning: University of Illinois Urbana-Champaign
    • Dell Technologies Technical Support for Hardware: Dell

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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