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Explore the Customer Journey Course Catalog
IE Business School
Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Market Research, Market Analysis, Brand Management, Customer experience strategy (CX), Key Performance Indicators (KPIs), Performance Measurement
Coursera Project Network
Skills you'll gain: User Story, Backlogs, Product Roadmaps, User Requirements Documents, Sprint Planning, Wireframing, Product Planning, Agile Methodology, Prioritization
Duke University
Skills you'll gain: Design Thinking, Human Centered Design, User Experience Design, Diversity Equity and Inclusion Initiatives, Creativity, Cultural Diversity
- Status: Free Trial
Skills you'll gain: Rmarkdown, Data Import/Export, R Programming, Data Manipulation, Data Visualization, Web Scraping, Ggplot2, Plotly, Programming Principles, Tidyverse (R Package), Data Visualization Software, Data Wrangling, Data Cleansing, Statistical Programming, Data Transformation, Data Structures, Scripting Languages, Scripting, Development Environment
- Status: Free Trial
University of California San Diego
Skills you'll gain: Bioinformatics, Laboratory Testing, Molecular Biology, Infectious Diseases, Medical Science and Research
Coursera Instructor Network
Skills you'll gain: Large Language Modeling, Trend Analysis, Real Time Data, Analytics, OpenAI, Business Marketing, Prompt Engineering, Business Strategy, Application Programming Interface (API), Business Modeling, Generative AI, ChatGPT, Technology Roadmaps, Software Development, Natural Language Processing, Artificial Neural Networks, Content Marketing, Artificial Intelligence, Customer experience improvement
- Status: Free Trial
The State University of New York
Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Customer Engagement, Risk Management, Marketing Strategies, Insurance, Safety and Security, Budgeting, Advertising
Alfaisal University | KLD
Skills you'll gain: Strategic Marketing, Product Management, Market Analysis, Market Opportunities, Competitive Analysis, Marketing Strategy and Techniques, Business Strategy, Target Market, Customer Analysis, Product Lifecycle Management
Coursera Project Network
Skills you'll gain: User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, User Flows, User Experience Design, UI/UX Research, Usability, Mockups, User Centered Design, Process Mapping, Brand Awareness
- Status: Free Trial
LearnKartS
Skills you'll gain: Application Deployment, Salesforce, Dashboard, Business Process Automation, Salesforce Development, Process Design, Workflow Management, Data Modeling, Data Presentation, User Experience Design, Data Management, System Support, Data Access, Performance Tuning, Automation, Authorization (Computing), Database Design, Cloud Applications, UI Components, Customer Relationship Management
Coursera Instructor Network
Skills you'll gain: Banking Services, Banking, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Retail Banking, Operational Efficiency, Financial Systems, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations, Investments
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Pay Per Click Advertising, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Search Engine Marketing, Keyword Research, Digital Marketing, Data-Driven Decision-Making, A/B Testing, Marketing Effectiveness, Online Advertising, Big Data, Customer Analysis, Key Performance Indicators (KPIs), Predictive Analytics, Artificial Intelligence and Machine Learning (AI/ML)
In summary, here are 10 of our most popular customer journey courses
- Marketing Management Essentials:The Marketing Plan Structure:Â IE Business School
- Create User Stories in Miro:Â Coursera Project Network
- Open Design:Â Duke University
- Foundations of R Programming and Basic Data Manipulation:Â Packt
- Hacking COVID-19 — Course 2: Decoding SARS-CoV-2's Secrets: University of California San Diego
- Understanding Large Language Models in Business:Â Coursera Instructor Network
- Multi-Event Facility Enterprises & Management:Â The State University of New York
- تØÙ„يل منتجات الشركة والتخطيط الاستراتيجي للسوق: Alfaisal University | KLD
- Generate a User Experience (UX) Onboarding Map in Miro :Â Coursera Project Network
- Salesforce Platform App Builder:Â LearnKartS