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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Beer Quality: Freshness

      Skills you'll gain: Production Process, Process Control, Manufacturing Processes, Chemistry, Biochemistry, Consumer Behaviour, Laboratory Testing, Scientific Methods

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • B

      Banco Interamericano de Desarrollo

      Perspectivas en Transformación Digital: Inclusión Financiera

      Skills you'll gain: Digital Transformation, FinTech, Product Design, Financial Services, Mobile Banking, Business Transformation, Data Analysis, Technology Roadmaps, Financial Regulation, Banking Services, Customer experience improvement, Innovation, Strategic Partnership

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Mastering Advanced Data and Analytics Features in Tableau

      Skills you'll gain: Tableau Software, Data Transformation, Data Integration, Pivot Tables And Charts, SQL Server Integration Services (SSIS), Data Visualization Software, Relational Databases, Data Management, Advanced Analytics, Data Cleansing, Business Intelligence, Data Quality, Forecasting

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      What is Procure to Pay

      Skills you'll gain: Purchasing, Process Improvement, Accounts Payable, Business Process, Operational Efficiency, Procurement, Supplier Relationship Management, Payment Processing, Vendor Management, Cost Reduction, Invoicing, Compliance Management, Automation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Cisco Cybersecurity Operations Essentials

      Skills you'll gain: Threat Detection, Cyber Operations, Cybersecurity, Incident Response, Computer Security Incident Management, Network Security, Cyber Attacks, Cyber Security Policies, Computer Security, Intrusion Detection and Prevention, Information Systems Security, Threat Management, Continuous Monitoring, Data Ethics, Security Controls, Security Information and Event Management (SIEM), Firewall, Endpoint Security, System Configuration, Malware Protection

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentos de Operações com o 10,000 Women da Goldman Sachs

      Skills you'll gain: Process Mapping, Business Operations, Operations Management, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies, Business Strategy, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Snowflake for Data Science: Intro to Snowpark ML for Python

      Skills you'll gain: Snowflake Schema, Applied Machine Learning, Machine Learning, Predictive Modeling, Feature Engineering, Data Pipelines, Data Transformation, Data Processing, Data Science, Regression Analysis

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Icahn School of Medicine at Mount Sinai

      Systems Biology and Biotechnology Capstone

      Skills you'll gain: Data Synthesis, Network Analysis, Biology, Data Integration, Statistical Analysis, Biochemistry, Life Sciences, Bioinformatics, Laboratory Experience, Systems Integration, Molecular Biology, Systems Analysis, Research, Simulation and Simulation Software, Mathematical Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      12 reviews

      Mixed · Course · 1 - 4 Weeks

    • Y

      Yale University

      宇宙之旅:展现生命 (Journey of the Universe: The Unfolding of Life)

      Skills you'll gain: Environmental Science, Environment, Life Sciences, Storytelling, Liberal Arts, Anthropology, Social Sciences, Biology, Timelines, Cultural Sensitivity, Systems Thinking, World History, Physical Science, Physics, Scientific Methods

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Mixed · Course · 1 - 3 Months

    • B

      Board Infinity

      Executing Full Text Queries with Elasticsearch

      Skills you'll gain: Query Languages, Performance Tuning, Data Mapping, Data Processing, Distributed Computing, Databases, Scalability, Algorithms, Software Installation

      3.6
      Rating, 3.6 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Brief Overview of Management and Practices

      Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

      5
      Rating, 5 out of 5 stars
      ·
      75 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Scaling Product and Processes

      Skills you'll gain: Growth Strategies, Entrepreneurship, Performance Measurement, Key Performance Indicators (KPIs), Go To Market Strategy, Sales Management, Product Management, Sales Strategy, Product Development, Operational Efficiency, Business Strategies, Price Negotiation, Customer Acquisition Management, Customer Insights, Fundraising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…137138139…218

    In summary, here are 10 of our most popular customer journey courses

    • Beer Quality: Freshness: University of California, Davis
    • Perspectivas en Transformación Digital: Inclusión Financiera: Banco Interamericano de Desarrollo
    • Mastering Advanced Data and Analytics Features in Tableau: SkillUp EdTech
    • What is Procure to Pay: Coursera Instructor Network
    • Cisco Cybersecurity Operations Essentials: Board Infinity
    • Fundamentos de Operações com o 10,000 Women da Goldman Sachs: Goldman Sachs
    • Snowflake for Data Science: Intro to Snowpark ML for Python: Coursera Project Network
    • Systems Biology and Biotechnology Capstone: Icahn School of Medicine at Mount Sinai
    • 宇宙之旅:展现生命 (Journey of the Universe: The Unfolding of Life): Yale University
    • Executing Full Text Queries with Elasticsearch: Board Infinity

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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