• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Strategy Cx
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience strategy (cx)"

    • L

      LearnQuest

      CompTIA Exam Prep

      Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, Technical Support and Services, System Support, Technical Support, Help Desk Support, Cloud Services, Security Management, Computer Security Incident Management, Operating Systems, Information Technology, Microsoft Windows, Computer Hardware

      3.3
      Rating, 3.3 out of 5 stars
      ·
      108 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Developers

      Skills you'll gain: Prompt Engineering, Generative AI, Code Review, Debugging, Data Ethics, ChatGPT, Artificial Intelligence, Object Oriented Programming (OOP), Artificial Neural Networks, Interactive Learning, AI Personalization, Computer Programming, Programming Principles, Deep Learning, Program Development, Maintainability, Automation, Data Cleansing, Python Programming, Information Privacy

      4.4
      Rating, 4.4 out of 5 stars
      ·
      94 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Preparation for Job Interviews

      Skills you'll gain: Interviewing Skills, Recruitment, Talent Recruitment, Job Analysis, Oral Expression

      4.3
      Rating, 4.3 out of 5 stars
      ·
      835 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Detecting COVID-19 with Chest X-Ray using PyTorch

      Skills you'll gain: PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Artificial Neural Networks, Machine Learning Methods, Medical Imaging, Computer Vision, X-Ray Computed Tomography

      4.5
      Rating, 4.5 out of 5 stars
      ·
      338 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Social Marketing Capstone Project

      Skills you'll gain: Peer Review, Key Performance Indicators (KPIs), Social Media Marketing, Strategic Marketing, Marketing, Marketing Strategies, Budgeting, Social Media Strategy, Marketing Planning, Performance Measurement, Campaign Management, Business Planning, Market Analysis, Customer Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      359 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Pennsylvania

      Modern & Contemporary American Poetry (“ModPo”)

      Skills you'll gain: World History, English Language, Language Interpretation, Translation, and Studies, Oral Expression, Oral Comprehension, Liberal Arts, Writing, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      633 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Python: A Guided Journey from Introduction to Application

      Skills you'll gain: Supervised Learning, Unsupervised Learning, Matplotlib, Generative AI, NumPy, Object Oriented Programming (OOP), Deep Learning, Image Analysis, Plot (Graphics), Machine Learning Algorithms, Object Oriented Design, Integrated Development Environments, Pandas (Python Package), Development Environment, Data Structures, Event-Driven Programming, Python Programming, Programming Principles, Scripting, User Interface (UI)

      4
      Rating, 4 out of 5 stars
      ·
      54 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      .NET Core Mastery: Advanced Techniques for Exp Developers

      Skills you'll gain: Load Balancing, ASP.NET, Test Driven Development (TDD), Debugging, C# (Programming Language), Software Testing, Scalability, Performance Testing, Restful API, Unit Testing, Microservices, .NET Framework, Object-Relational Mapping, Software Architecture, Web Applications, User Accounts, Data Integrity, Object Oriented Design, Distributed Computing, Redis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      177 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      Effective Leadership: Master Management Styles

      Skills you'll gain: Leadership Development, Leadership, Leadership and Management, Team Leadership, Adaptability, Business Leadership, People Management, Team Management, Team Motivation, Self-Awareness

      4.8
      Rating, 4.8 out of 5 stars
      ·
      78 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Aspectos fundamentales de la gerencia

      Skills you'll gain: Business Management, People Management, Leadership and Management, Operations Management, Business Administration, Leadership, Workforce Planning, Organizational Strategy, Decision Making, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      729 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U
      P

      Multiple educators

      Business Innovation and Digital Disruption

      Skills you'll gain: Storytelling, Data Storytelling, Business Strategy, Design Thinking, Brand Strategy, Process Design, Business Solutions, Business Planning, Innovation, Presentations, Market Opportunities, Business Modeling, Business Risk Management, Branding, Risk Analysis, Digital Transformation, Persuasive Communication, Technology Strategies, Corporate Sustainability, Growth Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      51 reviews

      Intermediate · Specialization · 3 - 6 Months

    • U

      University of London

      What future for education?

      Skills you'll gain: Learning Theory, Teaching, Human Learning, Pedagogy, Education and Training, Higher Education, Social Sciences, Policy Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      867 reviews

      Mixed · Course · 1 - 3 Months

    1…136137138…526

    In summary, here are 10 of our most popular customer experience strategy (cx) courses

    • CompTIA Exam Prep: LearnQuest
    • Generative AI for Developers: Fractal Analytics
    • Preparation for Job Interviews: Coursera Project Network
    • Detecting COVID-19 with Chest X-Ray using PyTorch: Coursera Project Network
    • Social Marketing Capstone Project: Northwestern University
    • Modern & Contemporary American Poetry (“ModPo”): University of Pennsylvania
    • Python: A Guided Journey from Introduction to Application: Arizona State University
    • .NET Core Mastery: Advanced Techniques for Exp Developers: EDUCBA
    • Effective Leadership: Master Management Styles: Coursera Instructor Network
    • Aspectos fundamentales de la gerencia: University of California, Irvine

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok