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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • P

      Packt

      Kanban for Software Project Management

      Skills you'll gain: Kanban Principles, Workflow Management, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Geospatial Information Technology Essentials

      Skills you'll gain: Geospatial Information and Technology, Spatial Analysis, Geographic Information Systems, GIS Software, Database Management, ArcGIS, Global Positioning Systems, Decision Support Systems, Data Modeling, Open Source Technology, Web Applications, Mobile Development

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Mixed Methods Research: Bridging Qualitative & Quantitative

      Skills you'll gain: Data Collection, Research Design, Research Methodologies, Qualitative Research, Data Ethics, Quantitative Research, Research Reports, Data Integration, Data Presentation, Data Storytelling, Surveys, Interactive Data Visualization, Stakeholder Communications, Presentations, Data Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Prácticas efectivas de marketing usando Facebook Messenger

      Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Management, Customer Service, Customer experience improvement, Marketing Automation, Business Marketing, Marketing Communications, Content Development and Management, Customer Communications Management, User Accounts

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      التسويق للشركات والمشاريع الصغيرة عبر موقع يوتيوب

      Skills you'll gain: Video Production, Content Performance Analysis, Customer Engagement, Google Analytics, Content Creation, Photo/Video Production and Technology, Marketing Analytics, Content Marketing, Target Audience, Content Strategy, Marketing, Marketing Effectiveness, Business Marketing, Social Media Marketing, Marketing Strategy and Techniques

      4.6
      Rating, 4.6 out of 5 stars
      ·
      14 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Enablement

      Skills you'll gain: Sales Enablement, Sales Strategy, Sales Management, Lead Generation, Sales, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Persona Development, Customer Analysis, Content Creation, Meeting Facilitation, Service Level Agreement

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Instructional Planning with Genially

      Skills you'll gain: Education Software and Technology, Collaborative Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      12 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Generative AI with Vertex AI: Build a customer chatbot

      Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), Large Language Modeling, Generative AI, Natural Language Processing, Data Processing, Jupyter

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • L

      LearnKartS

      Tableau for Data Visualization and Analysis

      Skills you'll gain: Tableau Software, Forecasting, Data Visualization Software, Dashboard, Interactive Data Visualization, Data Storytelling, Time Series Analysis and Forecasting, Trend Analysis, Data Modeling, Exploratory Data Analysis, Data Analysis, Geospatial Mapping, Data Integration, Systems Integration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Representante de Ventas de HubSpot

      Skills you'll gain: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales, Employee Coaching, Target Audience, Phone Sales, Customer Success Management, Dashboard

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Azure Data Factory : Implement SCD Type 1

      Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Data Warehousing, Database Management Systems, SQL, Data Integration, Extract, Transform, Load

      4.3
      Rating, 4.3 out of 5 stars
      ·
      12 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      S

      Starweaver

      Business Process Modeling with AI

      Skills you'll gain: Business Process Modeling, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, Business Transformation, Workflow Management, Process Optimization, Quality Improvement, Lean Methodologies, Six Sigma Methodology, Automation, Artificial Intelligence

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • Kanban for Software Project Management: Packt
    • Geospatial Information Technology Essentials: L&T EduTech
    • Mixed Methods Research: Bridging Qualitative & Quantitative: Coursera Instructor Network
    • Prácticas efectivas de marketing usando Facebook Messenger: Coursera Project Network
    • التسويق للشركات والمشاريع الصغيرة عبر موقع يوتيوب: Coursera Project Network
    • Sales Enablement: HubSpot Academy
    • Instructional Planning with Genially: Coursera Project Network
    • Generative AI with Vertex AI: Build a customer chatbot: Coursera Project Network
    • Tableau for Data Visualization and Analysis: LearnKartS
    • Representante de Ventas de HubSpot: HubSpot Academy

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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