• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it service management"

    • É

      École Polytechnique Fédérale de Lausanne

      Introduction to Household Water Treatment and Safe Storage

      Skills you'll gain: Sanitation, Water Resources, Public Health, Emergency Response, Program Evaluation, Health Policy, Environmental Monitoring, Infectious Diseases, Governance, Microbiology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Solving Problems with Creative and Critical Thinking

      Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Creative Thinking, Root Cause Analysis, Professional Development, Critical Thinking, Analysis, Personal Development, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      555 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Sustainable Cities

      Skills you'll gain: Architectural Design, Building Codes, Community Development, Land Development, Public Works, Landscape Architecture, Transportation Operations, Civil Engineering, Environmental Engineering, Building Design, Economic Development, Land Management, Water Resources, Environment, Geographic Information Systems, Environment and Resource Management, Construction, Environmental Science, Environmental Issue, Pollution Prevention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      422 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Developer Associate (AZ-204) Exam Prep

      Skills you'll gain: Cloud Development, Microsoft Azure, Cloud Storage, Data Storage, Serverless Computing, Software Development, Cloud Security, Virtual Machines, Data Storage Technologies, CI/CD, Continuous Deployment, Development Environment, Cloud Management, Application Deployment, Cloud Applications, Data Security, Cloud Computing, Microsoft Power Automate/Flow, Event-Driven Programming, C# (Programming Language)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      261 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • I

      ISC2

      ISC2 Systems Security Certified Practitioner (SSCP)

      Skills you'll gain: Incident Response, Security Controls, Cryptography, Malware Protection, Key Management, Vulnerability Assessments, Risk Management, Continuous Monitoring, Public Key Infrastructure, Endpoint Security, Disaster Recovery, Computer Security Incident Management, OSI Models, Network Security, Encryption, Authentications, Mobile Security, Operational Risk, Security Awareness, Authorization (Computing)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      223 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Enterprise Computing

      Skills you'll gain: Mainframe Computing, z/OS, Virtualization, Virtualization and Virtual Machines, Operating Systems, IBM Cloud, Hardware Architecture, Infrastructure Architecture, Enterprise Security, Computer Security, Computer Systems, Computer Hardware, Cryptography, System Configuration

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Design Thinking for the Greater Good: Innovation in the Social Sector

      Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Ideation, Service Design, User Experience, Experimentation, Qualitative Research, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      415 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Workspace Core Services

      Skills you'll gain: Google Workspace, Gmail, Service Management, Scripting, Automation, Document Management, File Management, Collaborative Software, Configuration Management, Data Sharing, Data Storage

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • B

      Brightline Initiative

      Bridging the Gap between Strategy Design and Delivery

      Skills you'll gain: Strategic Leadership, Organizational Strategy, Plan Execution, Strategic Decision-Making, Strategic Thinking, Organizational Effectiveness, Business Leadership, Business Strategy, Organizational Change, Business Consulting, Change Management, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      784 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Channel Management and Retailing

      Skills you'll gain: Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, E-Commerce, Market Dynamics, Vendor Relationship Management, Growth Strategies, Cross-Channel Marketing, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Living with Dementia: Impact on Individuals, Caregivers, Communities and Societies

      Skills you'll gain: Gerontology, Long Term Care, Caregiving, Activities of Daily Living (ADLs), Community Development, Care Management, Occupational Therapy, Stress Management, Neurology, Health Policy, Mental and Behavioral Health, Health Technology, Behavior Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      309 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Challenges in Business

      Skills you'll gain: Global Marketing, Virtual Teams, Diversity Marketing, Cultural Sensitivity, Cultural Diversity, Intercultural Competence, Consumer Behaviour, Business Strategy, Diversity and Inclusion, Marketing Planning, Culture, Team Management, Marketing, Strategic Marketing, International Relations, Advertising, Negotiation, Leadership and Management, Diversity Awareness, Strategic Decision-Making

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      508 reviews

      Beginner · Specialization · 3 - 6 Months

    Searches related to it service management

    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    1…134135136…834

    In summary, here are 10 of our most popular it service management courses

    • Introduction to Household Water Treatment and Safe Storage: École Polytechnique Fédérale de Lausanne
    • Solving Problems with Creative and Critical Thinking: IBM
    • Sustainable Cities: Johns Hopkins University
    • Microsoft Azure Developer Associate (AZ-204) Exam Prep: Microsoft
    • ISC2 Systems Security Certified Practitioner (SSCP): ISC2
    • Introduction to Enterprise Computing: IBM
    • Design Thinking for the Greater Good: Innovation in the Social Sector: University of Virginia
    • Google Workspace Core Services: Google Cloud
    • Bridging the Gap between Strategy Design and Delivery: Brightline Initiative
    • Channel Management and Retailing : IE Business School

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok