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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • P

      Packt

      Salesforce Experience (Community) Cloud Consultant Training

      Skills you'll gain: Salesforce, Data Sharing, Authentications, Management Reporting, Single Sign-On (SSO), User Accounts, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Identity and Access Management, Role-Based Access Control (RBAC), Registration, Content Management

      Advanced · Course · 3 - 6 Months

    • F

      Fundação Instituto de Administração

      Introdução ao Big Data

      Skills you'll gain: Big Data, Internet Of Things, Network Analysis, Text Mining, Apache Hadoop, Business Intelligence, Data Analysis Software, Unstructured Data, Analytics, Real Time Data, Cloud Computing, Data Storage, Data Science, Marketing Analytics, Customer Retention

      4.6
      Rating, 4.6 out of 5 stars
      ·
      322 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      SkillUp EdTech

      Power BI Data Analyst Prep

      Skills you'll gain: Data Storytelling, Dashboard, Power BI, Interactive Data Visualization, Analytics, Data Analysis, Data Modeling, Data Visualization Software, Data Analysis Expressions (DAX), Star Schema, Data Cleansing, Data Transformation, Data Import/Export, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      36 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Power Query Fundamentals

      Skills you'll gain: Data Transformation, Extract, Transform, Load, Microsoft Excel, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export, Pivot Tables And Charts, Data Validation, Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      41 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      How to design Facebook/IG Stories using Canva

      Skills you'll gain: Canva (Software), Content Creation, Multimedia, Design Elements And Principles, Digital Design, Creative Design, Graphic and Visual Design Software, Photo Editing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      282 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Hôtel “De l'étoile” - a hotel in crisis?

      Skills you'll gain: Revenue Management, Competitive Analysis, Stakeholder Communications, Hospitality Management, Demand Planning, Hotel Operations, Financial Analysis, Strategic Planning, Presentations, Brand Management, Market Analysis, Sales Management, Profit and Loss (P&L) Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      105 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Technical Support (IT) Case Studies and Capstone

      Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, General Networking, Data Storage, Issue Tracking, Operating Systems

      4.8
      Rating, 4.8 out of 5 stars
      ·
      175 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Implementing Supply Chain Analytics

      Skills you'll gain: Descriptive Analytics, Supply Chain, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Predictive Analytics, Forecasting, Inventory Management System, Data-Driven Decision-Making, Business Analytics, Advanced Analytics, Analytics, SQL, Data Presentation, Data Analysis, Technical Communication, Python Programming

      4.6
      Rating, 4.6 out of 5 stars
      ·
      49 reviews

      Beginner · Course · 1 - 4 Weeks

    • T

      The State University of New York

      Building and Managing Superior Skills

      Skills you'll gain: Generative AI Agents, Peer Review, Training Programs, Professional Development, Goal Setting, Personal Development, People Development, Human Capital, Talent Management, Performance Appraisal, Job Analysis, Self-Awareness, Coaching, Recruitment Strategies, Constructive Feedback, Benchmarking, Large Language Modeling, Portfolio Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      149 reviews

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Logistic Regression with NumPy and Python

      Skills you'll gain: Matplotlib, Data Visualization, Seaborn, Exploratory Data Analysis, NumPy, Data Analysis, Jupyter, Machine Learning, Python Programming, Supervised Learning, Regression Analysis, Algorithms

      4.5
      Rating, 4.5 out of 5 stars
      ·
      393 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Customer Relationship Building, Sales Strategy, Customer Insights, Interviewing Skills, Data Storage Technologies, Communication, Solution Selling

      4.9
      Rating, 4.9 out of 5 stars
      ·
      29 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Embedded Interface Design

      Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Persona (User Experience), Usability Testing, User Centered Design, Internet Of Things, User Interface (UI), Cloud Computing Architecture, Amazon Web Services, Embedded Systems, Human Computer Interaction, Prototyping, Application Security, Application Programming Interface (API), Microservices

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      142 reviews

      Intermediate · Specialization · 3 - 6 Months

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    1…134135136…402

    In summary, here are 10 of our most popular customer experience courses

    • Salesforce Experience (Community) Cloud Consultant Training: Packt
    • Introdução ao Big Data : Fundação Instituto de Administração
    • Power BI Data Analyst Prep: SkillUp EdTech
    • Power Query Fundamentals: Corporate Finance Institute
    • How to design Facebook/IG Stories using Canva: Coursera Project Network
    • Hôtel “De l'étoile” - a hotel in crisis? : ESSEC Business School
    • Technical Support (IT) Case Studies and Capstone: IBM
    • Implementing Supply Chain Analytics: Unilever
    • Building and Managing Superior Skills: The State University of New York
    • Logistic Regression with NumPy and Python: Coursera Project Network

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