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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      O

      Oracle

      Introduction to Oracle Cloud Essentials

      Skills you'll gain: Oracle Cloud, Cloud Solutions, Supply Chain Management, Cloud Computing, Cloud Infrastructure, Enterprise Resource Planning, Cloud Services, Supply Chain Systems, Cloud Platforms, Cloud Applications, Supply Chain, Supply Chain Planning, Customer experience strategy (CX), Human Resources Software, Business Technologies, Human Capital, Software As A Service, Customer Relationship Management (CRM) Software, Cloud Security, Procurement

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Model-driven Power App for Rental Company

      Skills you'll gain: Microsoft Power Platform, Database Development, Process Development, Standard Operating Procedure, Business Process, Process Improvement, Microsoft 365, New Hire Orientations

      3.8
      Rating, 3.8 out of 5 stars
      ·
      17 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • E

      Eindhoven University of Technology

      MaaS: Adoption and Use

      Skills you'll gain: Service Design, Transportation Operations, Feasibility Studies, Data Collection, Market Analysis, Sustainability Reporting, Customer Analysis, Surveys, Research Methodologies, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      TCP/IP, Routing, and Wireless Networking

      Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Network Routers, Wireless Networks, Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, General Networking, Network Routing, Network Infrastructure, Network Protocols, Open Shortest Path First (OSPF), Network Monitoring, Local Area Networks, Network Planning And Design, Networking Hardware, Network Performance Management, Firewall, Border Gateway Protocol

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Marketing: Cultural Frameworks

      Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Global Marketing, Organizational Structure, Consumer Behaviour, Brand Management, Psychology

      Build toward a degree

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Our Place in the Cosmos

      Skills you'll gain: Environmental Monitoring, Physical Science, Geographic Information Systems, Physics, Environmental Science, Spatial Analysis, Environment, General Science and Research, Remote Access Systems, Life Sciences, Laboratory Research, Biology, Scientific Methods, Research, Timelines, Systems Of Measurement, Storytelling

      4.2
      Rating, 4.2 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 3 Months

    • T

      The University of Edinburgh

      The Discovery of the Higgs Boson

      Skills you'll gain: Physics, Mechanics, Scientific Methods, Advanced Mathematics, Mathematical Modeling, Simulation and Simulation Software, Research, Scientific Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Cloud Deployment and Scaling with ASP.NET Core

      Skills you'll gain: Cloud Infrastructure, Load Balancing, Cloud Computing, Cloud Applications, Cloud Computing Architecture, Cloud Platforms, Infrastructure As A Service (IaaS), Cloud Services, Cloud Solutions, Scalability, Microsoft Azure, Google App Engine, Application Deployment, Amazon Web Services, ASP.NET, Disaster Recovery

      5
      Rating, 5 out of 5 stars
      ·
      104 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Marketing Estratégico

      Skills you'll gain: Strategic Marketing, Marketing, Marketing Strategy and Techniques, Brand Strategy, Market Dynamics, Customer Insights, Market Analysis, Consumer Behaviour, Target Market, Stakeholder Management, Value Propositions, Customer Relationship Building, Competitive Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Cape Town

      Capstone Course: Start Up Your Fintech Future

      Skills you'll gain: Business Modeling, Video Production, Entrepreneurship, FinTech, Business Planning, Financial Regulation, Presentations, Proposal Development, Business Analysis, Value Propositions, New Business Development, Brainstorming, Market Opportunities, Customer Analysis, Market Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Agile Excellence with Scrum: Planning, CI, Backlog Mastery

      Skills you'll gain: Product Roadmaps, Backlogs, Sprint Planning, Scaled Agile Framework, Kanban Principles, Release Management, Lean Methodologies, Sprint Retrospectives, Continuous Improvement Process, Agile Product Development, Stakeholder Communications, Agile Methodology, Scrum (Software Development), Continuous Delivery, Stakeholder Engagement, Project Estimation, Estimation, Agile Software Development, DevOps, User Story

      Beginner · Specialization · 1 - 3 Months

    • A

      Arm

      Getting Started with Machine Learning at the Edge on Arm

      Skills you'll gain: Embedded Systems, Tensorflow, Applied Machine Learning, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Machine Learning Algorithms, Computer Vision, Deep Learning, Image Analysis, Machine Learning, Performance Tuning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Introduction to Oracle Cloud Essentials: Oracle
    • Create Model-driven Power App for Rental Company: Coursera Project Network
    • MaaS: Adoption and Use : Eindhoven University of Technology
    • TCP/IP, Routing, and Wireless Networking: Packt
    • Global Marketing: Cultural Frameworks: University of Illinois Urbana-Champaign
    • Our Place in the Cosmos: University of Colorado Boulder
    • The Discovery of the Higgs Boson: The University of Edinburgh
    • Cloud Deployment and Scaling with ASP.NET Core: EDUCBA
    • Marketing Estratégico: Fundação Instituto de Administração
    • Capstone Course: Start Up Your Fintech Future: University of Cape Town

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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