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Explore the Customer Journey Course Catalog
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
- Status: Free
Coursera Project Network
Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Document Management, Microsoft 365, Invoicing, Collaborative Software, Workflow Management, Automation
- Status: Free Trial
Board Infinity
Skills you'll gain: Javascript and jQuery, Javascript, Interactive Design, HTML and CSS, Web Design and Development, User Interface (UI), Event-Driven Programming, Web Development Tools, Scripting, Scripting Languages, Programming Principles, Debugging
- Status: Free Trial
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies
- Status: Free
Coursera Project Network
Skills you'll gain: Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Google Docs, Order Fulfillment
- Status: New
Skills you'll gain: Sales, Closing (Sales), Selling Techniques, Sales Presentation, Sales Strategy, Sales Process, Consultative Selling, Overcoming Objections, Prospecting and Qualification, Influencing, Value Propositions, Customer Analysis, Business-To-Consumer, Customer Relationship Building, Active Listening
Skills you'll gain: Matplotlib, Applied Machine Learning, Random Forest Algorithm, Predictive Modeling, Predictive Analytics, Machine Learning Algorithms, Data Visualization, Machine Learning, Programming Principles, Data Manipulation, Feature Engineering, Data Cleansing, Supervised Learning, Python Programming, Data Processing, NumPy, Pandas (Python Package)
EDHEC Business School
Skills you'll gain: Influencing, Organizational Leadership, Leadership, Self-Awareness, Leadership Development, Relationship Management, Emotional Intelligence
University of Colorado Boulder
Skills you'll gain: Physical Science, General Science and Research, Research, Scientific Methods, Environment, Peer Review, Timelines, World History
University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Branding, Customer Relationship Management
- Status: Free Trial
Skills you'll gain: Blockchain, Programming Principles, Secure Coding, Development Environment, Integrated Development Environments, Data Structures, Development Testing, Debugging
- Status: Free Trial
L&T EduTech
Skills you'll gain: Engineering Calculations, Structural Engineering, Structural Analysis, Construction Engineering, Civil Engineering, Construction, Engineering Analysis, Building Codes, Engineering Practices, Construction Inspection, Conceptual Design, Engineering Design Process, Engineering, Environmental Engineering, Maintenance, Repair, and Facility Services, Facility Repair And Maintenance, Finite Element Methods, Continuous Monitoring, Hydraulics, Failure Analysis
In summary, here are 10 of our most popular customer journey courses
- Crea tu primer embudo de conversión y CRM con HubSpot: Coursera Project Network
- Use Power Automate & SharePoint to Automate Invoice Sending:Â Coursera Project Network
- JavaScript for Web Development:Â Board Infinity
- Effective Service Innovation by Design in Hotel Management :Â Starweaver
- Automating Sales Tasks with Zapier:Â Coursera Project Network
- Introduction to Sales:Â Packt
- Machine Learning: Random Forest with Python from Scratch©: Packt
- From Followership to Leadership:Â EDHEC Business School
- Deep Time: Discovering an Ancient Earth:Â University of Colorado Boulder
- GetVirtual: How to Launch Your Online Business:Â University of California, Santa Cruz