Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Cyber Risk, Data Ethics, Cyber Governance, NIST 800-53, Information Technology, Cybersecurity, ISO/IEC 27001, Security Management, Control Objectives for Information and Related Technology (COBIT), Artificial Intelligence, Risk Management Framework, Open Web Application Security Project (OWASP), Payment Card Industry (PCI) Data Security Standards, General Data Protection Regulation (GDPR)

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Program Management, Generative AI Agents, Risk Management, OpenAI, Project Management Institute (PMI) Methodology, Strategic Decision-Making, Business Risk Management, Project Management Life Cycle, Stakeholder Management, Project Management, Organizational Strategy, Large Language Modeling, Business Ethics, Stakeholder Communications, Artificial Intelligence, Program Development, Image Analysis

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, CI/CD, Test Driven Development (TDD), Scrum (Software Development), Behavior-Driven Development, Performance Metric, Accountability, Team Oriented, Culture Transformation, Microservices, Cross-Functional Collaboration

Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Shiny (R Package), Data Wrangling, Dashboard, Exploratory Data Analysis, Relational Databases, Data Analysis, Ggplot2, Database Design, Data Presentation, SQL, Plot (Graphics), Leaflet (Software), Data Transformation, Database Management, Data Manipulation, Web Scraping, R Programming

Skills you'll gain: COBOL (Programming Language), Integrated Development Environments, IBM Cloud, Mainframe Computing, Programming Principles, Computer Programming Tools, Development Environment, Data Management, Debugging, File Management

Skills you'll gain: Exploratory Data Analysis, Unsupervised Learning, Supervised Learning, Data Analysis, Applied Machine Learning, Statistical Analysis, Data Presentation, Technical Communication, Machine Learning, Scikit Learn (Machine Learning Library), Python Programming, Tensorflow, Regression Analysis, Keras (Neural Network Library), Artificial Neural Networks

Skills you'll gain: Agile Software Development, Agile Methodology, Kanban Principles, Agile Project Management, User Story, Sprint Retrospectives, Sprint Planning, Workflow Management, Performance Metric, Team Oriented, Backlogs, Performance Measurement, Lean Methodologies, Continuous Improvement Process, Prioritization, Estimation

Skills you'll gain: NoSQL, Apache Hadoop, Apache Spark, MongoDB, PySpark, Apache Hive, Databases, Apache Cassandra, Big Data, Machine Learning, Generative AI, IBM Cloud, Applied Machine Learning, Kubernetes, Supervised Learning, Distributed Computing, Docker (Software), Database Management, Data Pipelines, Scalability

Skills you'll gain: Cybersecurity, Encryption, Cyber Attacks, Email Security, Computer Security Awareness Training, Security Awareness, Data Security, Network Security, Malware Protection, Authentications, Authorization (Computing), Security Controls, Hardening, Identity and Access Management, Information Privacy, Multi-Factor Authentication, System Configuration

Skills you'll gain: Workflow Management, ChatGPT, Application Deployment, IBM Cloud, Artificial Intelligence, Business Process Automation, Generative AI, Automation, Customer Service, Customer experience improvement, Decision Support Systems, Interaction Design

Skills you'll gain: Desktop Support, Operating Systems, Command-Line Interface, System Support, Mobile Security, Network Security, Microsoft Windows, Unix Commands, Technical Support, Mac OS, Linux, Network Troubleshooting, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection