• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Content Marketing Using Generative AI

      Skills you'll gain: Large Language Modeling, Customer Insights, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Content Marketing, Marketing Strategies, Google Ads, Digital Marketing, Generative AI, Marketing Analytics, Consumer Behaviour, Persona Development

      4.1
      Rating, 4.1 out of 5 stars
      ·
      55 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Geneva

      Operational Research for Humanitarians

      Skills you'll gain: Research Methodologies, Health Policy, Research, Qualitative Research, Community Outreach, Policty Analysis, Research, and Development, Ethical Standards And Conduct, Data Collection, Accountability, Decision Making, Adaptability, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      143 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Berklee

      Creating Sounds for Electronic Music

      Skills you'll gain: Musical Composition, Music, Creativity, Peer Review, Electronic Media, Design Software, Media Production, Patch Management, File Management, System Requirements

      4.7
      Rating, 4.7 out of 5 stars
      ·
      262 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of California, Irvine

      Introduction to Learning Transfer and Life Long Learning (3L)

      Skills you'll gain: Training and Development, Training Programs, Employee Training, Knowledge Transfer, Motivational Skills, Lifelong Learning, Willingness To Learn, Human Learning, Organizational Change, Performance Measurement, Change Management, Learning Strategies, Overcoming Obstacles

      4.5
      Rating, 4.5 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Statistical Modeling for Data Science Applications

      Skills you'll gain: Statistical Inference, Statistical Modeling, Statistical Hypothesis Testing, Regression Analysis, R Programming, Data Ethics, Statistical Methods, Data Analysis, Statistical Analysis, Data Modeling, Predictive Modeling, Probability & Statistics, Advanced Analytics, Correlation Analysis, Forecasting, Data Science, A/B Testing, Machine Learning, Classification And Regression Tree (CART), Linear Algebra

      Build toward a degree

      4.1
      Rating, 4.1 out of 5 stars
      ·
      52 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Artificial Intelligence, Customer experience improvement, Technical Product Management, Prompt Engineering, Microsoft Copilot, Ideation, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      94 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Generative AI in Business

      Skills you'll gain: Generative AI, Data Integration, Customer experience strategy (CX), Data Strategy, Business Planning, Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Project Performance, Data Quality, Risk Management, Business Process, Business Transformation, Prompt Engineering, Business Process Automation, Business Strategy, Solution Design

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Introduction to Java Programming: Java Fundamental Concepts

      Skills you'll gain: Java, Integrated Development Environments, Mobile Development, Computer Programming, Programming Principles, Object Oriented Programming (OOP), Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      172 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Project: Generative AI Applications with RAG and LangChain

      Skills you'll gain: Generative AI, Large Language Modeling, Natural Language Processing, User Interface (UI), Databases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      72 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Colorado Boulder

      Introduction to High-Performance and Parallel Computing

      Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Computer Systems, Big Data, Operating Systems, Performance Tuning, File Systems, Linux, Command-Line Interface, Programming Principles, OS Process Management

      Build toward a degree

      3.6
      Rating, 3.6 out of 5 stars
      ·
      139 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security Best Practices in Google Cloud

      Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Security Controls, Data Storage Technologies, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Encryption, Key Management, Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      350 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data Modeling, Transformation, and Serving

      Skills you'll gain: Data Modeling, Data Transformation, Data Processing, Data Warehousing, Apache Hadoop, Data Integration, Extract, Transform, Load, Data Pipelines, Apache Spark, Data Manipulation, Star Schema, Applied Machine Learning, Real Time Data, Machine Learning, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      73 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…129130131…402

    In summary, here are 10 of our most popular customer experience courses

    • Content Marketing Using Generative AI : University of Virginia Darden School Foundation
    • Operational Research for Humanitarians: University of Geneva
    • Creating Sounds for Electronic Music: Berklee
    • Introduction to Learning Transfer and Life Long Learning (3L): University of California, Irvine
    • Statistical Modeling for Data Science Applications: University of Colorado Boulder
    • Generative AI: Supercharge Your Product Management Career: SkillUp EdTech
    • Generative AI in Business: University of Michigan
    • Introduction to Java Programming: Java Fundamental Concepts: Coursera Project Network
    • Project: Generative AI Applications with RAG and LangChain: IBM
    • Introduction to High-Performance and Parallel Computing: University of Colorado Boulder

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok