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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Set up Facebook Pixel

      Skills you'll gain: Facebook, Online Advertising, Web Analytics, Social Media Marketing, Digital Advertising, User Accounts, Compliance Management

      4.3
      Rating, 4.3 out of 5 stars
      ·
      6 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      Incident Response and Risk Management

      Skills you'll gain: Incident Response, Computer Security Incident Management, Disaster Recovery, Business Continuity, Risk Management Framework, Cybersecurity, Threat Management, Risk Management, Security Strategy, Network Security, Investigation, Security Controls, Security Testing, Cloud Technologies, Vulnerability Assessments, Virtualization and Virtual Machines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Leading Teams Effectively: Skills for Impactful Leadership

      Skills you'll gain: Team Leadership, Team Building, Team Motivation, Leadership Development, Team Management, Initiative and Leadership, Leadership, Organizational Leadership, Leadership and Management, Professional Development, Personal Development, People Development, Business Leadership, Lifelong Learning, Willingness To Learn, Empathy, Conflict Management, Trustworthiness, Honesty, Decision Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Data Extract, Transform, and Load in Power BI

      Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Cleansing, Query Languages, Data Manipulation, Data Integration, Data Validation, Data Import/Export, Data Quality, Data Modeling, Anomaly Detection, Data Storage

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      Data Literacy in Practice

      Skills you'll gain: Exploratory Data Analysis, Data Visualization, Data Literacy, Data Presentation, Data Storytelling, Data Analysis, Data Cleansing, Data Manipulation, Technical Communication

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      إنشاء صفحة أعمال مجانية باستخدام Blogger

      Skills you'll gain: Blogs, Search Engine Optimization, Brand Marketing, Content Marketing, Keyword Research, Content Creation, Web Analytics, Customer Engagement, Thought Leadership, Customer Relationship Building, Content Management Systems, Business Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Programming with Golang

      Skills you'll gain: Go (Programming Language), Programming Principles, Package and Software Management, Web Development, Debugging, Software Design, Data Structures, Version Control

      2.4
      Rating, 2.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentos de Operações com o 10,000 Women da Goldman Sachs

      Skills you'll gain: Process Mapping, Business Operations, Operations Management, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Process Improvement, Customer experience improvement, Growth Strategies, Technology Strategies, Business Strategy, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Virginia

      تحليلات التسويق

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Customer Analysis, Marketing Planning, Customer Insights, Marketing Strategies, Data-Driven Decision-Making, Brand Management, Analytics, A/B Testing, Regression Analysis, Consumer Behaviour, Advertising Campaigns, Return On Investment

      Beginner · Course · 1 - 3 Months

    • B

      Board Infinity

      Data Visualization with Tableau

      Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Data Visualization Software, Interactive Data Visualization, Tableau Software, Data Transformation, Exploratory Data Analysis, Scatter Plots, Heat Maps, Histogram, Data Manipulation, Data Import/Export

      3.7
      Rating, 3.7 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kotter

      The Science – and Neuroscience – of Change

      Skills you'll gain: Organizational Change, Change Management, Business Transformation, Organizational Development, Organizational Leadership, Business Leadership, Organizational Structure, Leadership and Management, Organizational Effectiveness, Organizational Strategy, Industrial and Organizational Psychology, Innovation, Open Mindset, Cognitive flexibility, Psychology, Neurology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Fundamentals in Financial Services

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Financial Services, Artificial Intelligence, FinTech, Financial Regulation, Banking, Machine Learning, Applied Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, Financial Trading, Deep Learning, Strategic Decision-Making, Reinforcement Learning, Big Data, Customer Service

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • How to Set up Facebook Pixel: Coursera Project Network
    • Incident Response and Risk Management: Packt
    • Leading Teams Effectively: Skills for Impactful Leadership: Coursera Instructor Network
    • Data Extract, Transform, and Load in Power BI: Microsoft
    • Data Literacy in Practice: SAS
    • إنشاء صفحة أعمال مجانية باستخدام Blogger: Coursera Project Network
    • Programming with Golang: Edureka
    • Fundamentos de Operações com o 10,000 Women da Goldman Sachs: Goldman Sachs
    • تحليلات التسويق: University of Virginia
    • Data Visualization with Tableau: Board Infinity

    Skills you can learn in Marketing

    Market (economics) (28)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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