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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      G

      GRAMMY GO

      What Does a Music Producer Do?

      Skills you'll gain: Music Theory, Musical Composition, Music, Instrumental Music, Media Production, Post-Production, Creativity, System Configuration

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Mercadotecnia en un mundo digital

      Skills you'll gain: MarTech, Marketing Channel, Digital Transformation, Marketing Strategies, Digital Marketing, Customer Advocacy, Promotional Strategies, New Product Development, Price Negotiation, Consumer Behaviour, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Designing a Customer Support Chatbot Using Flowise

      Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content

      4.4
      Rating, 4.4 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      W

      Whizlabs

      Exam Prep DP-600: Microsoft Fabric Analytics Engineer

      Skills you'll gain: Power BI, Microsoft Azure, Data Lakes, Data Analysis Expressions (DAX), Azure Synapse Analytics, Data Modeling, Data Governance, Data Warehousing, Microsoft SQL Servers, Data Analysis, Extract, Transform, Load, Data Import/Export, Data Integration, Real Time Data, Data Transformation, Data Management, Data Architecture, Data Pipelines, Role-Based Access Control (RBAC), Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      McMaster University

      Finance for Everyone Capstone Project

      Skills you'll gain: Peer Review, Project Documentation, Finance, Stakeholder Engagement, Project Closure, Constructive Feedback, Financial Analysis, Financial Planning, Presentations, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      57 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Mobile Marketing, Optimization Tactics, and Analytics

      Skills you'll gain: Marketing Analytics, Key Performance Indicators (KPIs), Marketing Effectiveness, A/B Testing, Web Analytics, Google Analytics, Digital Marketing, Customer experience improvement, Performance Measurement, Marketing Strategies, Mobile Security, Process Optimization, Web Applications, Target Audience

      4.5
      Rating, 4.5 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      Dubai College of Tourism

      Introduction to Restaurant Revenue Management

      Skills you'll gain: Revenue Management, Restaurant Operation, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Trend Analysis, Performance Analysis, Financial Forecasting, Team Management, Price Negotiation, Performance Measurement, Data-Driven Decision-Making, Business Strategies

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Information Gathering and Vetting

      Skills you'll gain: Research, Data Collection, Investigation, Scientific Methods, Research Methodologies, Persuasive Communication, Data Analysis, Information Management

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Software Testing for Developers

      Skills you'll gain: Jest (JavaScript Testing Framework), User Acceptance Testing (UAT), Cucumber (Software), Postman API Platform, Software Testing, Behavior-Driven Development, Test Tools, Selenium (Software), Test Driven Development (TDD), Unit Testing, Acceptance Testing, Performance Testing, Functional Testing, Test Automation, Usability Testing, Application Programming Interface (API), User Interface (UI), Test Case, API Design

      4.2
      Rating, 4.2 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Using Generative AI for Learning Design Activities

      Skills you'll gain: Generative AI, Prompt Engineering, Persona Development, Artificial Intelligence, ChatGPT

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Introduction to Prompt Injection Vulnerabilities

      Skills you'll gain: Large Language Modeling, Cybersecurity, Prompt Engineering, Cyber Security Strategy, Cyber Attacks, Threat Modeling, Risk Analysis, Application Security, Vulnerability Assessments, Network Security, Risk Mitigation, Natural Language Processing

      4.1
      Rating, 4.1 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Implicaciones estratégicas de la marca

      Skills you'll gain: Brand Strategy, Branding, Brand Management, Brand Awareness, Brand Loyalty, Strategic Marketing, Strategic Partnership, Organizational Strategy, Business Strategy, Marketing Strategies, Customer experience improvement, Growth Strategies, Strategic Communication, Market Share, New Business Development, Consumer Behaviour, User Experience, Product Lifecycle Management, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • What Does a Music Producer Do?: GRAMMY GO
    • Mercadotecnia en un mundo digital: University of Illinois Urbana-Champaign
    • Designing a Customer Support Chatbot Using Flowise: Coursera Instructor Network
    • Exam Prep DP-600: Microsoft Fabric Analytics Engineer: Whizlabs
    • Finance for Everyone Capstone Project: McMaster University
    • Mobile Marketing, Optimization Tactics, and Analytics: University of California, Irvine
    • Introduction to Restaurant Revenue Management : Dubai College of Tourism
    • Information Gathering and Vetting: Arizona State University
    • Software Testing for Developers: Codio
    • Using Generative AI for Learning Design Activities : University of Michigan

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