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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Palliative Care: It's Not Just Hospice Anymore

      Skills you'll gain: Hospice, Patient Education And Counseling, Care Management, Patient Evaluation, Active Listening, Compassion, Caregiving, Communication, Treatment Planning, Healthcare Ethics, Respiratory Care, Empathy, Self-Awareness, Health Assessment, Interpersonal Communications, Mental Health Diseases and Disorders, Patient Treatment, Psychosocial Assessments, Stress Management, Chronic Diseases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      481 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Xbox Product Manager

      Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Development, New Product Development, Quality Assurance and Control

      4.6
      Rating, 4.6 out of 5 stars
      ·
      37 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps Capstone Project

      Skills you'll gain: DevOps, Continuous Integration, CI/CD, OpenShift, Kubernetes, User Story, Application Deployment, Test Driven Development (TDD), Code Review, Microservices, Containerization, Agile Methodology, Kanban Principles, Flask (Web Framework), Application Security, GitHub, Restful API

      4.8
      Rating, 4.8 out of 5 stars
      ·
      143 reviews

      Intermediate · Course · 1 - 3 Months

    • S

      Siemens

      Introduction to Solid Edge

      Skills you'll gain: Computer-Aided Design, SolidWorks (CAD), Drafting and Engineering Design, Data Import/Export, Assembly Drawing, Mechanical Drawings, Technical Drawing, 3D Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 3 Months

    • T

      The Hong Kong University of Science and Technology

      Developing Android Apps with App Inventor

      Skills you'll gain: Android Development, User Interface (UI), User Interface (UI) Design, Mobile Development, Interactive Design, Application Development, Data Storage, Game Design, Program Development, Geographic Information Systems, Global Positioning Systems, Programming Principles, Computer Programming, File Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      495 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Sales Strategy

      Skills you'll gain: Sales Strategy, Sales, Sales Management, Sales Process, Market Intelligence, Competitive Intelligence, Business Strategy, Customer Analysis, Analysis, Competitive Analysis, Strategic Decision-Making, Market Analysis, Business Research

      4.5
      Rating, 4.5 out of 5 stars
      ·
      185 reviews

      Intermediate · Course · 1 - 4 Weeks

    • P

      Peking University

      Management Communication 管理沟通

      Skills you'll gain: Non-Verbal Communication, Communication, Business Communication, Team Management, Interviewing Skills, Interpersonal Communications, Negotiation, Public Speaking, Leadership Studies, Intercultural Competence, Cultural Sensitivity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Flutter and Dart: Developing iOS, Android, and Mobile Apps

      Skills you'll gain: Flutter (Software), Mobile Development, iOS Development, Apple iOS, User Interface (UI), Android Development, User Interface and User Experience (UI/UX) Design, Application Development, Cross Platform Development, Application Programming Interface (API), Software Development Tools, Debugging, Object Oriented Programming (OOP)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      74 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Requirements Gathering in Business Analysis

      Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Functional Specification, Business Process Modeling, Stakeholder Engagement, Process Flow Diagrams, Needs Assessment, Interviewing Skills

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Georgia Institute of Technology

      Introduction to High-Throughput Materials Development

      Skills you'll gain: Experimentation, New Product Development, Product Development, Laboratory Experience, Manufacturing Processes, Engineering Design Process, Chemical Engineering, Process Development, Chemistry, Prototyping, Mechanical Engineering, Simulation and Simulation Software

      4.6
      Rating, 4.6 out of 5 stars
      ·
      179 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Digital Forensics Essentials (DFE)

      Skills you'll gain: Malware Protection, Cybersecurity, Data Security, Intrusion Detection and Prevention, Computer Security Awareness Training, Cyber Threat Intelligence, Data Integrity, Network Analysis, Microsoft Windows, Mac OS, Linux, Web Applications, File Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      165 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Icahn School of Medicine at Mount Sinai

      Network Analysis in Systems Biology

      Skills you'll gain: Bioinformatics, Unsupervised Learning, Network Analysis, Data Analysis, Molecular Biology, Statistical Analysis, Machine Learning Algorithms, Biology, Data Processing, Data Integration, R Programming, Unix Commands

      4.5
      Rating, 4.5 out of 5 stars
      ·
      200 reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Palliative Care: It's Not Just Hospice Anymore: University of Colorado System
    • Xbox Product Manager: Xbox
    • DevOps Capstone Project: IBM
    • Introduction to Solid Edge: Siemens
    • Developing Android Apps with App Inventor: The Hong Kong University of Science and Technology
    • Sales Strategy: Fundação Instituto de Administração
    • Management Communication 管理沟通: Peking University
    • Flutter and Dart: Developing iOS, Android, and Mobile Apps: IBM
    • Requirements Gathering in Business Analysis: Microsoft
    • Introduction to High-Throughput Materials Development: Georgia Institute of Technology

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