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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Customer Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      28 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Human Factors & Usability Engineering: Designing for Humans

      Skills you'll gain: Usability, Usability Testing, Problem Solving, Human Factors, User Experience Design, Human Computer Interaction, Human Centered Design, Critical Thinking and Problem Solving, Creativity, Kinesiology, User Research, Decision Making, Human Learning, User Interface (UI), Data Collection, Human Factors Engineering, Human Machine Interfaces, Accident Prevention, Mitigation, Physical Therapy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Introduction to Operating Systems

      Skills you'll gain: File Systems, Operating Systems, OS Process Management, C (Programming Language), System Programming, Virtualization, Data Integrity, Debugging, Systems Design, Performance Tuning, Distributed Computing, Data Storage, Virtual Machines, Command-Line Interface, Computer Systems, Programming Principles, Computer Hardware, Virtualization and Virtual Machines, Scalability, Data Structures

      4.6
      Rating, 4.6 out of 5 stars
      ·
      258 reviews

      Beginner · Specialization · 3 - 6 Months

    • S

      Sapienza University of Rome

      At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC

      Skills you'll gain: Ancient History, World History, Art History, Social Sciences, Anthropology, Water Resources, Cultural Diversity, Sociology, Economics

      4.5
      Rating, 4.5 out of 5 stars
      ·
      424 reviews

      Beginner · Course · 1 - 3 Months

    • É

      École Polytechnique

      How to finance your venture ?

      Skills you'll gain: Entrepreneurial Finance, Cash Flows, Cash Management, Balance Sheet, Private Equity, Entrepreneurship, Financial Analysis, Financial Management, Financial Statements, Financial Market, Business Valuation, Investment Banking, Business Planning, Business Strategies, Growth Strategies

      4.2
      Rating, 4.2 out of 5 stars
      ·
      43 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Expressway to Data Science: R Programming and Tidyverse

      Skills you'll gain: Tidyverse (R Package), Rmarkdown, R Programming, Ggplot2, Data Import/Export, Data Analysis, Data Wrangling, Data Manipulation, Data Visualization Software, Data Science, Data Storytelling, Statistical Analysis, Relational Databases, Data Cleansing, Data Transformation, Statistical Programming, Statistical Reporting, Data Integration, Software Installation, Debugging

      4.1
      Rating, 4.1 out of 5 stars
      ·
      52 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Evaluating User Interfaces

      Skills you'll gain: Usability Testing, User Interface (UI), Usability, User Research, UI/UX Research, Human Computer Interaction, User Experience Design, User Centered Design, Test Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      271 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Communication as a Technical Leader

      Skills you'll gain: Interpersonal Communications, Verbal Communication Skills, Active Listening, Constructive Feedback, Business Communication, Communication, Rapport Building, Trustworthiness, Team Management, Technical Management, Non-Verbal Communication, Leadership, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      47 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Advanced Business Analysis: Elicitation & Analysis

      Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Business Process Modeling, Process Analysis, Stakeholder Engagement, Interviewing Skills, Focus Group, Project Scoping

      4.8
      Rating, 4.8 out of 5 stars
      ·
      68 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      U

      University of Pennsylvania

      AI and Machine Learning Essentials with Python

      Skills you'll gain: Statistical Machine Learning, PyTorch (Machine Learning Library), Probability, Probability & Statistics, Sampling (Statistics), Deep Learning, Probability Distribution, Python Programming, Supervised Learning, Statistics, Machine Learning, Regression Analysis, Data Processing, Agentic systems, Data Science, Artificial Intelligence, Artificial Neural Networks, Algorithms, Computer Vision, Theoretical Computer Science

      4.6
      Rating, 4.6 out of 5 stars
      ·
      27 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Get Started with Cloud Native, DevOps, Agile, and NoSQL

      Skills you'll gain: Cloud-Native Computing, NoSQL, MongoDB, Agile Methodology, Scrum (Software Development), Cloud Applications, Software Development, DevOps, Test Driven Development (TDD), Software Development Methodologies, CI/CD, Behavior-Driven Development, Continuous Integration, Continuous Delivery, User Story

      4.5
      Rating, 4.5 out of 5 stars
      ·
      42 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Deep Learning for Computer Vision

      Skills you'll gain: Computer Vision, Anomaly Detection, Image Analysis, Matlab, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Application Deployment, PyTorch (Machine Learning Library), Data Visualization, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Predictive Modeling, Data Synthesis, Performance Tuning, Classification And Regression Tree (CART), Data Analysis, Data Processing, Medical Imaging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      22 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer experience courses

    • Hotel Front Office Operations: Dubai College of Tourism
    • Human Factors & Usability Engineering: Designing for Humans: Arizona State University
    • Introduction to Operating Systems: Codio
    • At the Origins of the Mediterranean Civilization: Archaeology of the City from the Levant to the West - 3rd-1st millennium BC: Sapienza University of Rome
    • How to finance your venture ?: École Polytechnique
    • Expressway to Data Science: R Programming and Tidyverse: University of Colorado Boulder
    • Evaluating User Interfaces: University of Minnesota
    • Communication as a Technical Leader: University of Colorado Boulder
    • Advanced Business Analysis: Elicitation & Analysis: Starweaver
    • AI and Machine Learning Essentials with Python: University of Pennsylvania

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