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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      The DMAIC Framework - Define and Measure Phase

      Skills you'll gain: Process Capability, Statistical Analysis, Data Analysis, Project Management, Six Sigma Methodology, Statistics, Work Breakdown Structure, Lean Six Sigma, Process Analysis, Data Collection, Project Scoping, Performance Measurement, Customer experience improvement, Quality Improvement, Quality Control

      Beginner · Course · 1 - 3 Months

    • O

      O.P. Jindal Global University

      Macroeconomics: Foundations and Insights

      Skills you'll gain: Economics, Economic Development, International Finance, Financial Policy, Economics, Policy, and Social Studies, Key Performance Indicators (KPIs), Business Economics, Supply And Demand, Socioeconomics, Estimation, Fiscal Management, Policy Analysis, Public Policies, Social Sciences, Market Dynamics, Accounting, Policy Development, Growth Strategies

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      IBM Data Topology

      Skills you'll gain: Multi-Cloud, Data Architecture, Data Management, Regulatory Compliance, Information Architecture, Cloud Management, Data Infrastructure, Data Integration, Data Strategy, AI Personalization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Trustworthy AI: Managing Bias, Ethics, and Accountability

      Skills you'll gain: Data Ethics, Business Ethics, Accountability, Artificial Intelligence and Machine Learning (AI/ML), Ethical Standards And Conduct, Risk Analysis, Compliance Management, Risk Mitigation, Law, Regulation, and Compliance, Diversity Awareness, Strategic Decision-Making, Social Sciences, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Foundations of IoT Systems and Industrial Automation

      Skills you'll gain: Internet Of Things, Automation, Data Management, Systems Architecture, Control Systems, Hardware Architecture, Network Protocols, Systems Integration, Information Systems Security, Integration Testing, Telecommunications, Emerging Technologies, Analytics, Real Time Data

      4.6
      Rating, 4.6 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      A

      Amazon Web Services

      DevOps and AI on AWS: CI/CD for Generative AI Applications

      Skills you'll gain: Infrastructure as Code (IaC), Amazon CloudWatch, CI/CD, AWS CloudFormation, Application Deployment, Continuous Deployment, Amazon Web Services, Continuous Integration, DevOps, Generative AI, Cloud Applications, System Monitoring, Automation, Continuous Monitoring, Release Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      E

      Erasmus University Rotterdam

      Effective Engagement of Civil Society in Development

      Skills you'll gain: Community Development, Advocacy, Training and Development, Stakeholder Engagement, Public Policies, Fundraising, Governance, Legal Risk, Policy Development, Strategic Partnership, Program Evaluation, Accountability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      48 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Formwork Systems

      Skills you'll gain: Construction, Construction Management, Construction Engineering, Structural Engineering, Blueprint Reading, Architectural Drawing, Building Codes, Engineering Practices, Safety Assurance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Business Intelligence Analysts

      Skills you'll gain: Business Intelligence, Generative AI, Business Analytics, Business Process Automation, Data-Driven Decision-Making, Data Ethics, Data Storytelling, Advanced Analytics, Exploratory Data Analysis, Large Language Modeling, Data Governance, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Integration

      Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Data Cleansing, Data Management, Process Design, User Accounts, Dashboard, Automation, Identity and Access Management, Business Reporting

      4.1
      Rating, 4.1 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Sales Development Representatives

      Skills you'll gain: Sales Development, Customer Engagement, Lead Generation, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Business Workflow Analysis, ChatGPT, Business Ethics

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Fundamentals of Cloud FinOps

      Skills you'll gain: Cloud Management, Cloud Computing, Cloud Services, Cloud Computing Architecture, Operating Cost, Cost Management, Cloud Platforms, Cross-Functional Collaboration, Cloud Infrastructure, Cost Control, Budget Management, Expense Management, Billing Systems, Billing, Accountability, Resource Utilization

      3.2
      Rating, 3.2 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    Customer Insights learners also search

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    In summary, here are 10 of our most popular customer insights courses

    • The DMAIC Framework - Define and Measure Phase: SkillUp EdTech
    • Macroeconomics: Foundations and Insights: O.P. Jindal Global University
    • IBM Data Topology: IBM
    • Trustworthy AI: Managing Bias, Ethics, and Accountability: Johns Hopkins University
    • Foundations of IoT Systems and Industrial Automation: LearnQuest
    • DevOps and AI on AWS: CI/CD for Generative AI Applications: Amazon Web Services
    • Effective Engagement of Civil Society in Development: Erasmus University Rotterdam
    • Formwork Systems: L&T EduTech
    • GenAI for Business Intelligence Analysts: Coursera Instructor Network
    • Salesforce Integration: University of California, Irvine

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