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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
      New
      P

      Packt

      Product Management Cert: Agile, Scrum & Product Owner

      Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Sprint Retrospectives, Agile Product Development, Product Management, Product Strategy, Product Planning, Product Requirements, Agile Project Management, Agile Methodology, User Story, Prioritization, Stakeholder Communications

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Digital Thinking: Frameworks For Our Digital Reality

      Skills you'll gain: Digital Transformation, Data Ethics, Machine Learning, OpenAI, Social Studies, Artificial Intelligence, Technology Strategies, Computer Science, ChatGPT, Emerging Technologies, Sociology, Technology Roadmaps, Ethical Standards And Conduct, Economics, Policy, and Social Studies, Business Technologies, Automation, Blockchain, Generative AI Agents, Algorithms, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Lead Management with HubSpot

      Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      ASP.NET Core Foundation

      Skills you'll gain: ASP.NET, .NET Framework, Data Integration, C# (Programming Language), Secure Coding, Web Applications, Web Development, Back-End Web Development, Web Design and Development, Application Frameworks, Object Oriented Programming (OOP)

      4
      Rating, 4 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Leading Oneself with Purpose and Meaning

      Skills you'll gain: Growth Mindedness, Personal Development, Self-Awareness, Personal Attributes, Strategic Leadership, Leadership Development, Visionary, Resilience, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      34 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Agile Dashboards for Data-Driven Decision-Making

      Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Business Metrics, Strategic Decision-Making, Decision Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Business Leadership, Data-Driven Decision-Making, Business Strategies, Financial Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Sheets - Advanced Topics en español

      Skills you'll gain: Google Sheets, Spreadsheet Software, Excel Formulas, Google Docs, Data Visualization, Productivity Software, Data Validation, Automation, Data Integration, Business Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      Mobile Development with .NET MAUI

      Skills you'll gain: Mobile Development, Cross Platform Development, Restful API, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Model View Controller, Development Environment, Data Access, Software Design Patterns, Data Modeling

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Applications of Copilot in the Workplace

      Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Demand Planning in RStudio: Create Demand Forecast

      Skills you'll gain: Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Plot (Graphics), R Programming, Data Visualization, Statistical Programming

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      U

      University of Maryland, College Park

      AI Empowerment for Small Businesses

      Skills you'll gain: Generative AI, Small Business Accounting, Business Planning, Artificial Intelligence, Personally Identifiable Information, Predictive Analytics, Business Intelligence, Innovation, Governance, Forecasting, Business Ethics, Data Governance, Automation, Customer experience improvement, Risk Management

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Introducción a Azure Data Factory para Big Data

      Skills you'll gain: Data Pipelines, Big Data, Data Lakes, Microsoft Azure, Data Processing, Data Integration, Cloud Management, Cloud Services

      4.6
      Rating, 4.6 out of 5 stars
      ·
      20 reviews

      Advanced · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer journey courses

    • Product Management Cert: Agile, Scrum & Product Owner: Packt
    • Digital Thinking: Frameworks For Our Digital Reality: University of California, Davis
    • Lead Management with HubSpot: HubSpot Academy
    • ASP.NET Core Foundation: Board Infinity
    • Leading Oneself with Purpose and Meaning: University of Colorado Boulder
    • Agile Dashboards for Data-Driven Decision-Making: Duke University
    • Google Sheets - Advanced Topics en español: Google Cloud
    • Mobile Development with .NET MAUI: Packt
    • Applications of Copilot in the Workplace: Microsoft
    • Demand Planning in RStudio: Create Demand Forecast: Coursera Project Network

    Skills you can learn in Marketing

    Market (economics) (28)
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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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