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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • C

      Coursera Instructor Network

      Avionics and Aircraft Systems: Fundamentals

      Skills you'll gain: Basic Electrical Systems, Maintenance, Repair, and Facility Services, Electronics, Control Systems, Electronic Systems, Electronic Components, Electrical Systems, Safety Assurance, Human Factors, Hardware Troubleshooting, Electric Power Systems, Display Devices, Digital Communications

      4.6
      Rating, 4.6 out of 5 stars
      ·
      38 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Fundamentals of Generative AI for Beginners

      Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI, Artificial Neural Networks, Software Development Tools, Test Data, Artificial Intelligence, Data Ethics, Deep Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      57 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Multichannel Marketing - Email, Content and Mobile Marketing

      Skills you'll gain: Email Marketing, Content Strategy, Content Marketing, Content Performance Analysis, Customer Retention, HubSpot CRM, Marketing Strategies, Web Content, Content Creation, Marketing Automation, Newsletters, Marketing, Digital Marketing, Growth Strategies, A/B Testing, Customer Relationship Management, Customer Acquisition Management, UI/UX Strategy, Digital Advertising, Online Advertising

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Habilidades humanas y de negocios para negociar

      Skills you'll gain: Overcoming Objections, Negotiation, Active Listening, Communication, Relationship Building, Persuasive Communication, Customer Insights, Verbal Communication Skills, Empathy, Needs Assessment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      324 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Brand Marketing and SEO Tools using Wix

      Skills you'll gain: Email Marketing, Search Engine Optimization, Web Analytics and SEO, Social Media Marketing, Brand Marketing, Brand Awareness, Branding, Social Media, Digital Marketing, Marketing Design, Marketing, Content Creation, Web Design and Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      356 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Strategic Digital Marketing Channels - SEO & SEM

      Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Customer Retention, Marketing Strategies, Web Analytics and SEO, Online Advertising, Marketing, Digital Marketing, Paid media, Growth Strategies, Campaign Management, Customer Acquisition Management, Marketing Automation, Advertising Campaigns, Google Analytics, UI/UX Strategy, Keyword Research, Digital Advertising, Marketing Strategy and Techniques

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      UX Design in Practice: Accessibility and Collaboration

      Skills you'll gain: User Experience Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability Testing, Collaborative Software, Design Thinking, Graphic and Visual Design, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The State University of New York

      Data Analytics in Sports Law and Management

      Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Performance Analysis, Hospitality and Food Services, Facility Operations, Event Planning, Business Analytics, Law, Regulation, and Compliance, Analytics, Data-Driven Decision-Making, Data Analysis, Scheduling, Labor Relations, Customer Engagement, Team Performance Management, Linear Algebra, Risk Management, Commercial Laws

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Essentials of Sensory Science

      Skills you'll gain: Experimentation, Product Testing, Food Quality Assurance And Control, Laboratory Experience, Consumer Behaviour, Scientific Methods, Systems Of Measurement, Research Design, Statistical Analysis, Nutrition and Diet, Target Market, Quality Assessment, Human Factors, Marketing Psychology, Anatomy, Quantitative Research, Data Collection, Psychology, Biology, Neurology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      61 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      The Product Owner Profession:  Unleashing the Power of Scrum

      Skills you'll gain: Agile Product Development, Sprint Planning, Product Management, Product Roadmaps, Agile Methodology, Agile Project Management, User Story, Product Strategy, Sprint Retrospectives, Backlogs, Product Development, Stakeholder Communications, Workforce Development, Stakeholder Engagement, Meeting Facilitation, Prioritization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Algorithms, Data Collection, and Starting to Code

      Skills you'll gain: Computational Thinking, Data Collection, Microsoft Visual Studio, Program Development, C (Programming Language), Programming Principles, Algorithms, Development Environment, Computer Programming, Data Structures, Debugging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      376 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a Mockup in Figma

      Skills you'll gain: Mockups, Figma (Design Software), Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      64 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    1…124125126…402

    In summary, here are 10 of our most popular customer experience courses

    • Avionics and Aircraft Systems: Fundamentals: Coursera Instructor Network
    • Fundamentals of Generative AI for Beginners: Amazon Web Services
    • Multichannel Marketing - Email, Content and Mobile Marketing: Simplilearn
    • Habilidades humanas y de negocios para negociar: Universidad Nacional Autónoma de México
    • Brand Marketing and SEO Tools using Wix: Coursera Project Network
    • Strategic Digital Marketing Channels - SEO & SEM: Simplilearn
    • UX Design in Practice: Accessibility and Collaboration: Microsoft
    • Data Analytics in Sports Law and Management: The State University of New York
    • Essentials of Sensory Science: University of California, Davis
    • The Product Owner Profession:  Unleashing the Power of Scrum: SkillUp EdTech

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