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    • Customer Journey

    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Set Up Shop on Facebook Shops using Canva

      Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Organizational Skills, Social Media, Social Media Content, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      E

      EDHEC Business School

      Mastering Luxury Hospitality: Fundamentals to Leadership

      Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Customer Insights, Consumer Behaviour, Corporate Sustainability

      Beginner · Course · 1 - 3 Months

    • E

      Edureka

      Introduction to Midjourney

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Creative Design, Content Creation

      3.6
      Rating, 3.6 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      PMP Exam Prep: Gaining Business Acumen for Project Managers

      Skills you'll gain: Compliance Management, Stakeholder Engagement, Trend Analysis, Project Management Institute (PMI) Methodology, Regulatory Compliance, Change Management, Organizational Strategy, Market Trend, Business Priorities, Project Performance, Project Management, Timelines, Scope Management, Risk Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Spring Boot Foundations

      Skills you'll gain: Spring Boot, Hibernate (Java), Web Applications, Application Development, Application Deployment, Restful API, Application Frameworks, Bootstrap (Front-End Framework), Development Environment, Model View Controller, Java Platform Enterprise Edition (J2EE), UI Components, Authentications, Databases

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Foundations in Heavy Industry Production

      Skills you'll gain: Manufacturing Processes, Manufacturing Operations, Production Process, Manufacturing Standards, Technical Standard, Process Control, Design Reviews, Safety Assurance, Failure Analysis, Thermal Management

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Analyzing and Visualizing Data the Google Way

      Skills you'll gain: Google Sheets, Data Visualization Software, Spreadsheet Software, Big Data, Data Storytelling, Data Analysis, Data Presentation, Statistical Reporting, Google Cloud Platform, Data Integration, Data Manipulation

      4
      Rating, 4 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Governance and Risk Management Concepts

      Skills you'll gain: Risk Management Framework, Risk Management, IT Management, Risk Appetite, Business Risk Management, Operational Risk, Enterprise Risk Management (ERM), Compliance Management, Risk Analysis, Governance, Regulatory Requirements, Organizational Structure, Accountability

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Digital Trends: AI, Metaverse, Persuasive Tech & Blockchain

      Skills you'll gain: Digital Transformation, Emerging Technologies, Artificial Intelligence, Digital Assets, Digital Marketing, Artificial Neural Networks, Social Media, Web Development, Deep Learning, Persuasive Communication, Human Computer Interaction, Machine Learning, Business Ethics, Algorithms, Cryptography, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      An Introduction to Ethical Hacking with Kali Linux

      Skills you'll gain: Vulnerability Assessments, Vulnerability Scanning, Open Web Application Security Project (OWASP), Penetration Testing, Unix, Network Security, Cybersecurity, Application Security, Information Systems Security, Network Analysis, Web Applications, Command-Line Interface, Virtual Machines, Web Servers

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Collection and Integration

      Skills you'll gain: Web Scraping, Data Integration, Data Cleansing, Data Import/Export, Data Quality, Data Processing, Data Collection, Data Manipulation, SQL, Databases, Query Languages, Extensible Markup Language (XML), Pandas (Python Package), Application Programming Interface (API)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini in BigQuery

      Skills you'll gain: Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Predictive Analytics, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, Large Language Modeling, Data Processing, Python Programming, Data Manipulation, Customer Relationship Management, Artificial Intelligence, Data Visualization Software, Natural Language Processing, Machine Learning Algorithms

      Beginner · Specialization · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer journey courses

    • How to Set Up Shop on Facebook Shops using Canva: Coursera Project Network
    • Mastering Luxury Hospitality: Fundamentals to Leadership : EDHEC Business School
    • Introduction to Midjourney: Edureka
    • PMP Exam Prep: Gaining Business Acumen for Project Managers: University of Maryland, College Park
    • Spring Boot Foundations: Packt
    • Foundations in Heavy Industry Production: L&T EduTech
    • Analyzing and Visualizing Data the Google Way: Google Cloud
    • Governance and Risk Management Concepts: Packt
    • Digital Trends: AI, Metaverse, Persuasive Tech & Blockchain: University of California, Davis
    • An Introduction to Ethical Hacking with Kali Linux: Packt

    Skills you can learn in Marketing

    Market (economics) (28)
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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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