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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Machine Learning Aplicado ao Marketing

      Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Data Visualization, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Data Visualization Software, MarTech, Data Modeling, R Programming, Data Science, Data Analysis, Marketing, Innovation, Business Analytics, Data Manipulation, Data Structures

      4.2
      Rating, 4.2 out of 5 stars
      ·
      55 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create an Employee Feedback Survey with TypeForm

      Skills you'll gain: Employee Surveys, Employee Training, User Feedback, Cloud Security, Business Software, Data Sharing, Collaborative Software, Business Technologies, User Accounts

      4.7
      Rating, 4.7 out of 5 stars
      ·
      43 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Crafting Business Presentations, Proposals, Crisis Comms

      Skills you'll gain: Proposal Writing, Business Communication, Business Writing, Writing, Crisis Management, Persuasive Communication, Strategic Communication, Corporate Communications, Verbal Communication Skills, Sales Presentations, Presentations, Public Speaking, Storytelling

      5
      Rating, 5 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Python and Basic Selenium Setup

      Skills you'll gain: Selenium (Software), Test Automation, Object Oriented Programming (OOP), Programming Principles, Python Programming, Browser Compatibility, Software Installation, Development Environment, File Management, Debugging

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Preparing for Your Professional Cloud Network Engineer Journey

      Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Architecture, Google Cloud Platform, Cloud Computing Architecture, Virtual Private Networks (VPN), Hybrid Cloud Computing, Kubernetes, Network Security, Load Balancing, Cloud Security, Network Routing, Firewall

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free
      Free
      U

      University of Pennsylvania

      Applying to College 101

      Skills you'll gain: Organizational Skills, Student Support and Services, Higher Education, Planning, Self-Awareness, Personal Development, Goal Setting, Research, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Instructor Network

      Marketing Analytics: Data Predictions and Dashboards

      Skills you'll gain: Marketing Analytics, Dashboard, Predictive Modeling, Data-Driven Decision-Making, Data Storytelling, Marketing Strategies, Marketing, Data Visualization Software, Analytics, Customer Insights, Market Research, Data Analysis, Analytical Skills

      3.9
      Rating, 3.9 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Planning a Digital Marketing Strategy

      Skills you'll gain: Marketing Budgets, Data-Driven Decision-Making, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Cross-Channel Marketing, Marketing Effectiveness, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Social Media Strategy, Digital Advertising, Business Analytics, Marketing Planning, Marketing Analytics, Email Marketing

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Supply Chain of Agriculture

      Skills you'll gain: Land Management, Supply Chain, Food and Beverage, Transportation, Supply Chain, and Logistics, Supply Chain Management, Production Process, Water Resources, Supply And Demand, Production Management, Environment and Resource Management, Market Dynamics, Economics, Consumer Behaviour, Emerging Technologies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      AI Agentic Design Patterns with AutoGen

      Skills you'll gain: Generative AI Agents, Agentic systems, ChatGPT, Large Language Modeling, OpenAI, Artificial Intelligence, Prompt Engineering, Software Design Patterns

      4.4
      Rating, 4.4 out of 5 stars
      ·
      25 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      DevOps Complete Course

      Skills you'll gain: Ansible, Devops Tools, Git (Version Control System), Jenkins, Artifactory, Docker (Software), Containerization, Apache Maven, Continuous Integration, GitHub, Kubernetes, CI/CD, DevOps, Version Control, Application Deployment, Software Development Tools, Build Tools, Prometheus (Software), Continuous Deployment, Infrastructure as Code (IaC)

      4.2
      Rating, 4.2 out of 5 stars
      ·
      14 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Tableau Fundamentals

      Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Data Visualization Software, Data Presentation, Data Modeling, Data Storytelling, Data Manipulation, Data Import/Export, Business Intelligence, Data Transformation, Data Integration, Data Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Machine Learning Aplicado ao Marketing: Fundação Instituto de Administração
    • Create an Employee Feedback Survey with TypeForm: Coursera Project Network
    • Crafting Business Presentations, Proposals, Crisis Comms: Coursera Instructor Network
    • Introduction to Python and Basic Selenium Setup: Packt
    • Preparing for Your Professional Cloud Network Engineer Journey: Google Cloud
    • Applying to College 101: University of Pennsylvania
    • Marketing Analytics: Data Predictions and Dashboards: Coursera Instructor Network
    • Planning a Digital Marketing Strategy: Digital Marketing Institute
    • Supply Chain of Agriculture: University of Illinois Urbana-Champaign
    • AI Agentic Design Patterns with AutoGen: DeepLearning.AI

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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