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Explore the Customer Journey Course Catalog
University of Virginia
Skills you'll gain: Product Management, New Product Development, Agile Product Development, Product Lifecycle Management, Stakeholder Engagement, Product Development, Product Improvement, Innovation, Product Roadmaps, Design Thinking, Analysis, Customer Insights, Growth Strategies, Business Modeling, Data-Driven Decision-Making
- Status: Free Trial
Arizona State University
Skills you'll gain: Growth Mindedness, Resilience, Goal Setting, Overcoming Obstacles, Personal Development, Persistence, Adaptability, Self-Awareness, Lifelong Learning, Mindfulness, Optimism, Professional Development
- Status: Free
Coursera Project Network
Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Document Management, Microsoft 365, Invoicing, Collaborative Software, Workflow Management, Automation
- Status: NewStatus: Free Trial
Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Social Media Strategy, Consumer Behaviour, Search Engine Optimization, Market Research, Business Modeling, Marketing Analytics, Web Analytics and SEO, Marketing Psychology, Strategic Marketing, Customer experience strategy (CX), Technical Management, Business Strategy, Content Marketing, Marketing, Media Planning, Marketing Strategy and Techniques, Campaign Management, Customer Relationship Management
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing
Coursera Project Network
Skills you'll gain: Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Plot (Graphics), R Programming, Data Visualization, Statistical Programming
- Status: Free
Coursera Project Network
Skills you'll gain: Google Sheets, Automation, Business Process Automation, Productivity Software, Gmail, Workflow Management, Sales Support, Google Docs, Order Fulfillment
- Status: NewStatus: Free Trial
Skills you'll gain: Database Management, Databases, Data Pipelines, DevOps, CI/CD, Command-Line Interface, Version Control, System Monitoring, Continuous Monitoring
- Status: Free
Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Business Process Improvement, Process Optimization, Customer experience improvement, Operational Analysis, Technology Strategies, Competitive Analysis, Business Strategy
Coursera Project Network
Skills you'll gain: Data Cleansing, Snowflake Schema, Data Quality, Data Transformation, Data Validation, Data Manipulation, Data Analysis, Business Intelligence, SQL
- Status: New
Knowledge Accelerators
Skills you'll gain: Microsoft Copilot, Dashboard, Microsoft Excel, Excel Macros, Microsoft 365, Data-Driven Decision-Making, Data Analysis, Productivity Software, Data Transformation, Automation, Prompt Engineering
In summary, here are 10 of our most popular customer journey courses
- Gestão de produtos digitais: Princípios básicos modernos: University of Virginia
- Grit and Growth Mindset: Arizona State University
- Use Power Automate & SharePoint to Automate Invoice Sending: Coursera Project Network
- ITIL V4 Explanation of Service Value System & its Components: EDUCBA
- Marketing Strategy for Engineers and Technologists: University of Colorado Boulder
- Applications of Copilot in the Workplace: Microsoft
- Demand Planning in RStudio: Create Demand Forecast: Coursera Project Network
- Automating Sales Tasks with Zapier: Coursera Project Network
- Advanced Data Engineering with Snowflake: Snowflake
- Fundamentos de las Operaciones con Goldman Sachs 10,000 Women: Goldman Sachs