Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Insights Course Catalog
Coursera Instructor Network
Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics
- Status: Free Trial
O.P. Jindal Global University
Skills you'll gain: Digital Marketing, Web Analytics, Digital Advertising, Search Engine Marketing, Online Advertising, Google Analytics, Search Engine Optimization, Web Analytics and SEO, Google Ads, Marketing Channel, Social Media Marketing, Marketing Strategies, Keyword Research, Marketing Planning, Paid media, Marketing Analytics, Social Media, Advertising, Blogs, Emerging Technologies
- Status: Free
Coursera Project Network
Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, Automation, Artificial Intelligence, Document Management, Data Integration, Data Store
- Status: Free Trial
SkillUp EdTech
Skills you'll gain: Mobile Development, React Native, iOS Development, User Story, Flutter (Software), Android Development, User Interface and User Experience (UI/UX) Design, User Interface (UI), Figma (Design Software), Application Deployment, UI Components, Application Programming Interface (API), GitHub, Data Storage
Skills you'll gain: Stakeholder Communications, Business Analysis, Stakeholder Management, Requirements Management, Requirements Analysis, Business Requirements, Change Requests, Solution Delivery, Business Process, Business Strategies, Business Process Modeling, Enterprise Architecture, Root Cause Analysis, Verification And Validation, Risk Management, Prioritization
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Dictionary, Health Informatics, Extract, Transform, Load, Analytics, Data Integration, Data Analysis, Health Care, Data Mining, Data Transformation, Risk Analysis, Data Quality, Anomaly Detection, Predictive Modeling
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Mobile Security, Operational Efficiency
- Status: Free Trial
Skills you'll gain: Structural Engineering, Structural Analysis, Building Design, Architectural Engineering, Computer-Aided Design, Failure Analysis, Engineering Analysis, Engineering Calculations, 3D Modeling, Engineering Design Process, Engineering Software
- Status: Free Trial
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Looker (Software), Data Lakes, Data Warehousing, Real Time Data, Unstructured Data, Big Data, Cloud Infrastructure, Data Infrastructure, Dashboard, Data Architecture, Data Processing, Apache Airflow, Tensorflow, Cloud Storage, Applied Machine Learning, Cloud Engineering, MLOps (Machine Learning Operations)
Coursera Project Network
Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Customer Insights, Stakeholder Communications
- Status: Free Trial
Deep Teaching Solutions
Skills you'll gain: Critical Thinking, Curiosity, Deductive Reasoning, Open Mindset, Complex Problem Solving, Lifelong Learning, Cognitive flexibility, Decision Making, Social Sciences, Behavioral Economics, Scientific Methods
- Status: NewStatus: Free Trial
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- GenAI for Customer Service Teams:Â Coursera Instructor Network
- Digital Marketing Analytics:Â O.P. Jindal Global University
- Use AI Builder and Power Apps to Process Invoice Data:Â Coursera Project Network
- Mobile App Development Capstone Project : SkillUp EdTech
- IIBA® Certification of Capability in Business Analysis™ (CCBA®) Exam Prep: Starweaver
- Analytical Solutions to Common Healthcare Problems:Â University of California, Davis
- Salesforce Reporting:Â University of California, Irvine
- Modelling, Analysis and Design of Steel Buildings:Â L&T EduTech
- Data Engineer, Big Data and ML on Google Cloud en Français: Google Cloud
- Agile Projects: Creating User Stories with Value in Taiga:Â Coursera Project Network