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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • C

      Coursera Project Network

      Create Mapping Data Flows in Azure Data Factory

      Skills you'll gain: Data Mapping, Microsoft Azure, Data Transformation, Data Pipelines, Extract, Transform, Load, Dataflow, Data Processing, Data Integration, Data Storage

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      PMP Exam Prep: Ways of Working for Technical Projects

      Skills you'll gain: Stakeholder Management, Stakeholder Communications, Project Scoping, Earned Value Management, Project Controls, Project Management, Agile Methodology, Quality Management, Scope Management, Project Schedules, Project Planning, Agile Project Management, Project Risk Management, Project Estimation, Cost Management, Procurement, Project Performance, Change Management

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Crear una presentación empresarial con Microsoft Powerpoint

      Skills you'll gain: Presentations, Sales Presentations, Product Demonstration, Microsoft PowerPoint, Customer Analysis, Competitive Analysis, Value Propositions, Team Oriented

      4.8
      Rating, 4.8 out of 5 stars
      ·
      36 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      Intel

      The Intel® AI Value

      Skills you'll gain: Artificial Intelligence, Technology Strategies, Technology Solutions, Emerging Technologies, Hardware Architecture, Computer Hardware

      4.1
      Rating, 4.1 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Digital Tools and Well-Being

      Skills you'll gain: Productivity, Personal Development, Self-Awareness, Stress Management, Health Technology, Mental Health, Behavioral Health, Interactive Learning, Relationship Building, Health Assessment, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Modeling Data in Power BI

      Skills you'll gain: Star Schema, Data Analysis Expressions (DAX), Power BI, Data Modeling, Database Design, Performance Tuning, Business Intelligence, Data Integration, Data Analysis, Data Transformation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDHEC Business School

      Mastering Luxury Hospitality: Fundamentals to Leadership

      Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Customer Insights, Consumer Behaviour, Corporate Sustainability

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Edureka

      Generative AI Applications and Popular Tools

      Skills you'll gain: ChatGPT, Generative AI, Computer Vision, Image Analysis, OpenAI, Prompt Engineering, Large Language Modeling, Software Development Tools, GitHub, Natural Language Processing, Application Programming Interface (API)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 3 Months

    • É

      École Polytechnique

      Outsmarting intermittency

      Skills you'll gain: Electrical Power, Electrical Systems, Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Technology Solutions, Time Series Analysis and Forecasting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Alberta

      Introdução ao Gerenciamento de produtos de software

      Skills you'll gain: Agile Software Development, Requirements Management, Business Requirements, Agile Methodology, Software Development, Product Management, Process Development, Project Planning, Project Management, Customer Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      38 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      Learn CSS Flexbox

      Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, HTML and CSS, Web Design and Development, Front-End Web Development, Web Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      35 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Improve Business Performance with Microsoft Forms

      Skills you'll gain: Employee Surveys, Employee Engagement, User Feedback, Microsoft 365, Business Intelligence Software, Performance Analysis, Internal Communications, Customer Insights, Customer Analysis, Business Software, Data Analysis Software

      4.3
      Rating, 4.3 out of 5 stars
      ·
      21 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    1…116117118…218

    In summary, here are 10 of our most popular customer journey courses

    • Create Mapping Data Flows in Azure Data Factory: Coursera Project Network
    • PMP Exam Prep: Ways of Working for Technical Projects: University of Maryland, College Park
    • Crear una presentación empresarial con Microsoft Powerpoint: Coursera Project Network
    • The Intel® AI Value: Intel
    • Digital Tools and Well-Being: Arizona State University
    • Modeling Data in Power BI: Microsoft
    • Mastering Luxury Hospitality: Fundamentals to Leadership : EDHEC Business School
    • Generative AI Applications and Popular Tools: Edureka
    • Outsmarting intermittency: École Polytechnique
    • Introdução ao Gerenciamento de produtos de software: University of Alberta

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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