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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Managerial Economics: Buyer and Seller Behavior

      Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Economics, Market Trend, Business Economics, Market Analysis, Consumer Behaviour, Operating Cost, Business Strategy, Competitive Analysis, Cost Management, Strategic Decision-Making, Decision Making

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Sales Analysis with Claude

      Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Forecasting, Market Trend

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      CCNA Advanced – WAN, Security, and Network Services

      Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), Wide Area Networks, Network Security, Threat Detection, Threat Management, Network Administration, Multiprotocol Label Switching, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Switches, Network Protocols

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Advanced · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Details of Four Dimensions of Service Management

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process

      5
      Rating, 5 out of 5 stars
      ·
      36 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      UBITS

      Potencia tus ventas en el sector retail

      Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

      4.8
      Rating, 4.8 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      HR Management Fundamentals: Recruitment to Development

      Skills you'll gain: Succession Planning, Human Resources Management and Planning, Human Resources, Employee Engagement, Recruitment, Human Resource Strategy, Performance Management, Talent Management, Workforce Development, Performance Review, Talent Acquisition, Training Programs, Employee Onboarding, Leadership Development

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Mastering KiCAD: Open-Source PCB Design for Beginners

      Skills you'll gain: Electronics, Electronics Engineering, Electronic Hardware, Electrical Engineering, Schematic Diagrams, Electronic Components, Computer-Aided Design, Design Software, Engineering Documentation, Design Specifications, Open Source Technology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      What is Technology Entrepreneurship and Innovation?

      Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights

      4.8
      Rating, 4.8 out of 5 stars
      ·
      51 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Modelling, Analysis and Design of Steel Buildings

      Skills you'll gain: Structural Engineering, Structural Analysis, Building Design, Architectural Engineering, Computer-Aided Design, Failure Analysis, Engineering Analysis, Engineering Calculations, 3D Modeling, Engineering Design Process, Engineering Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      KodeKloud

      Terraform for the Absolute Beginner with Hands-on Labs

      Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, IT Automation, Cloud API, Configuration Management, Command-Line Interface, Version Control

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      How to increase engagement to Instagram Business profile

      Skills you'll gain: Instagram, Target Audience, Social Media Marketing, Social Media, Customer Engagement, Business Marketing, Storytelling, Drive Engagement, Market Research, Social Media Strategy

      2.9
      Rating, 2.9 out of 5 stars
      ·
      65 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer insights courses

    • Managerial Economics: Buyer and Seller Behavior: Illinois Tech
    • Sales Analysis with Claude : Coursera Instructor Network
    • CCNA Advanced – WAN, Security, and Network Services: Packt
    • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
    • Potencia tus ventas en el sector retail: UBITS
    • HR Management Fundamentals: Recruitment to Development: Coursera Instructor Network
    • Mastering KiCAD: Open-Source PCB Design for Beginners: Coursera Instructor Network
    • What is Technology Entrepreneurship and Innovation?: Arizona State University
    • Modelling, Analysis and Design of Steel Buildings: L&T EduTech
    • GenAI in Business: Strategies for Successful Execution: University of Michigan

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