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Explore the Customer Journey Course Catalog
Alfaisal University | KLD
Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy
- Status: Free Trial
IE Business School
Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Cognitive flexibility, Diversity Programs, Disabilities, Cultural Diversity, People Management, Culture, Intercultural Competence, Innovation, Human Resource Policies, Safety Culture, Empathy, Organizational Effectiveness, Employee Engagement, Organizational Change, Sociology, Social Sciences, Demography, Organizational Leadership
- Status: Free
Coursera Project Network
Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, Automation, Artificial Intelligence, Document Management, Data Integration, Data Store
- Status: Free Trial
University of Michigan
Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management
- Status: Free
Coursera Project Network
Skills you'll gain: Facebook, Corporate Communications, Customer Insights, Social Media Marketing, Marketing Analytics, Social Media, Content Performance Analysis, Marketing Strategies, Social Media Strategy, Target Audience
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Dictionary, Health Informatics, Extract, Transform, Load, Analytics, Data Integration, Data Analysis, Health Care, Data Mining, Data Transformation, Risk Analysis, Data Quality, Anomaly Detection, Predictive Modeling
- Status: Free Trial
SkillUp EdTech
Skills you'll gain: Mobile Development, React Native, iOS Development, User Story, Flutter (Software), Android Development, User Interface and User Experience (UI/UX) Design, User Interface (UI), Figma (Design Software), Application Deployment, UI Components, Application Programming Interface (API), GitHub, Data Storage
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Pandas (Python Package), Data Wrangling, NumPy, Data Visualization, Data Cleansing, Data Structures, Data Analysis, Data Manipulation, Data Transformation, Data Quality, Exploratory Data Analysis, Data Integration, Programming Principles, Python Programming, Scripting
Coursera Instructor Network
Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics
- Status: Free Trial
Google
Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), Prototyping, Wireframing, User Research, UI/UX Strategy, User Story, Presentations, Human Factors, User Centered Design, Ideation, Human Centered Design
Coursera Project Network
Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Data Integration, Interactive Data Visualization, Dashboard, Data Analysis, Data-Driven Decision-Making, Exploratory Data Analysis, Technical Communication, Data Visualization Software
Johns Hopkins University
Skills you'll gain: Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Design Thinking, Product Planning, New Product Development, Stakeholder Management, Product Development, Prototyping, User Interface (UI), Technology Roadmaps, Health Care, Product Strategy, Technical Consulting, Technology Solutions
In summary, here are 10 of our most popular customer journey courses
- مهارات البيع الاحترافية | Professional Selling Skills: Alfaisal University | KLD
- The Journey to Diversity, Inclusion and Belonging: IE Business School
- Use AI Builder and Power Apps to Process Invoice Data: Coursera Project Network
- GenAI in Business: Strategies for Successful Execution: University of Michigan
- Measure a Marketing Strategy using Facebook Insights: Coursera Project Network
- Analytical Solutions to Common Healthcare Problems: University of California, Davis
- Mobile App Development Capstone Project : SkillUp EdTech
- Fundamental Tools of Data Wrangling: University of Colorado Boulder
- GenAI for Customer Service Teams: Coursera Instructor Network
- Google UX Design (DE): Google